Motivated and results-driven professional with extensive work experience in the sea road and freight forwarding sectors. Backed by robust academic credentials, I am actively seeking a career path where I can utilize and enhance my skill set and knowledge to contribute to my employer's success. My focus lies in the scopes of the supply chain, freight forwarding, logistics management, and distribution sectors.
Key Skills and Achievements:
• Proven ability to build strong customer relationships, ensuring timely responses and effective issue resolution.
• Provide comprehensive reporting and documentation support to both internal and external stakeholders.
• Experienced transport planner specializing in tank containers.
• Apply industry knowledge and critical thinking to adapt processes and develop innovative solutions to internal and external challenges.
• Proficient in handling operational and administrative aspects of diverse cargo flows.
With a passion for optimizing supply chain operations and a dedication to excellence, I am determined to make a positive impact in the field. I seek an opportunity to contribute my expertise, drive, and commitment to organizational success within the supply chain, freight forwarding, logistics management, or distribution sectors
1. Responsible for customer shipments from A to Z.
2. Strong problem-solving, communication, Time management, and organizational skills.
3. Maintaining contact with customers, terminals, shipping companies and agents .
4. Provide fast and friendly customer support, and handle customer inquiries in all forms (in person, email, phone).
5. Checking incoming , outgoing invoices and customs invoices.
1. Handling the entire export process from A to Z with regard to sea freight transport
2. The contact with customers, carriers and shipping companies.
3. Coordination containers for accept and book loads vessel
4. Correct administrative handling and sending of documents for destination and reporting vessel movements report to customer.
5. issuing of export files, transport documents and invoicing of shipments
6. the team leader of the export block in his absence.
7. handle IMO shipments, ( DG )
8. Coordination and problem solving.
1. The handling of incoming containers from abroad
2. Arranging transportation for discharge.
3. Collection of outstanding freight costs.
4. Releasing containers to recipients and follow up to return back of container.
5. Equipment Control, detention and damage containers
6. Arrangement of bulk cargo transportation contract and ship coordination for loading.
1. Forwarding operations ( Sea, Road,transit)
a. Handle non-cleared and non-cleared export documents.
b. Communicating with customers about the correct classification of goods
c. Drawing up MRN documents and import and export documents
2. Import Executive
a. responsible for handling import shipments (FCL/LCL).
b. contact with customers, carriers and shipping companies for shipment.
c. the create customs documents and invoicing shipments.
3. Idle Demurrage and Detention Executive
a. Monitoring the security deposit
b. Handling damaged containers for repair and washing.
Communication skills : Reporting, Open-mindedness, Active listening, Teaching,
Interpersonal skills: Patience, Positivity, Motivating, Networking, Flexibility, Collaboration, Reliability, Empathy, result-oriented, pro active, Stress resistant
Critical thinking skills: Customer Service , Time Management , Problem Solving , Teamwork , Marketing, Evidence collecting, Troubleshooting, Creative thinking, Supervising
FIATA : International Federation of Freight Forwarders Associations
ICDL : International Computer Driving License
Using Programs related to shopping:
Otims, Ebms, Apollo, shipping, CargoWise
FIATA : International Federation of Freight Forwarders Associations
ICDL : International Computer Driving License