New Technolgies, AI, Industrial Open Source Solutions, Raspberry PI, IIoT
SEFER DÖNGEL
Electrical@Electronics Engineer
Bursa
Summary
Proven leader and strategic innovator with extensive experience at ABB, adept in driving market expansion and spearheading technological advancements. Skilled in negotiation and problem-solving, successfully expanded product lines and customer base by over 30%. Excel in building dynamic teams and fostering partnerships to achieve exceptional business growth.
Results-driven business professional prepared for high-impact roles. Extensive experience in shaping business strategies and fostering innovation. Strong focus on team collaboration and achieving results, adapting to changing needs. Demonstrated expertise in strategic planning and team leadership.
Developed critical thinking, leadership, and strategic planning skills in fast-paced, entrepreneurial environment. Effectively managed cross-functional teams and drove business growth through innovative strategies. Seeking to leverage these transferrable skills in new field, bringing strong foundation in problem-solving and team collaboration.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Co-Founder
DART Mühendislik Sanayi Ve Ticaret Limited Şirketi
07.2024 - Current
- Grew the customer base through targeted outreach and networking events.
- Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Championed a culture of innovation, encouraging creative problem-solving throughout the organization.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
Founder
4D Engineering Industrial Automation&IIoT Solution
04.2021 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Created organization's mission and vision statements for use by employees.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
Regional Sales Manager
ABB
12.2015 - 11.2020
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Managed team of one regional sales representatives and consistently achieved high sales targets.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Built relationships with customers and community to establish long-term business growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Managed team of one regional sales representatives and consistently achieved high sales targets.
Regional Sales Engineer
ABB
02.2013 - 03.2015
- Managed pipeline efficiently to prioritize high-potential leads, optimizing time allocation during the sales process.
- Delivered engaging product training sessions for both clients and internal teams, enhancing understanding of key features and benefits.
- Developed and maintained relationships with key accounts, leading to consistent revenue growth.
- Exceeded sales targets consistently through focused account management and strategic planning efforts.
- Increased customer satisfaction by resolving issues promptly and effectively.
- Improved regional sales performance by identifying and targeting high-value clients.
- Negotiated favorable contract terms with clients, ensuring mutual profitability while maintaining a strong working relationship.
- Expanded the client base by actively seeking new business opportunities in the region.
- Organized regional trade shows and events, showcasing industry leadership and fostering business connections.
- Collaborated closely with technical team members for seamless product demonstrations and presentations.
- Reduced costs through effective territory management, minimizing travel expenses without sacrificing client engagement levels.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Managed technical integration, systems engineering program management, customer support and program management.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Suggested ideas for product evolution and new product variants.
- Submitted booking forecasts, monthly highlights and CRM entries.
- Identified and supported resale opportunities to achieve sales plans.
- Supported market research, metrics and requirements development and risk management.
- Developed and implemented product marketing plans to reach target customers.
Area Sales Representative
Weidmüller
01.2012 - 03.2013
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Drove team revenue totals by bringing in top sales numbers.
- Partnered with other sales team members to collaborate on larger accounts and ensure cohesive strategies were executed.
- Collaborated with the marketing team to develop promotional materials for trade shows, conferences, and other events to attract potential clients.
- Established trust with customers by providing exceptional product knowledge and addressing their concerns promptly.
- Responded to internal and external customer needs with focus on quick resolutions and strong sales enablement.
- Increased market share with launch of new products and expansion of existing customer base.
- Identified opportunities for cross-selling complementary products or services to existing customers, increasing overall account value.
- Provided valuable feedback to product development teams based on customer input, improving overall offerings.
- Organized successful product demonstrations for prospective clients, showcasing the value proposition of our offerings.
- Resolved customer complaints efficiently while maintaining professionalism and ensuring continued positive relationships with clients.
- Streamlined sales processes by implementing CRM software for better tracking of leads, contacts, and opportunities.
- Worked closely with the finance department to ensure timely payment processing from customers while minimizing delinquencies.
- Enhanced customer satisfaction by conducting regular follow-ups to ensure timely delivery of products and services.
- Developed, grew and maximized financial results through continuous improvement efforts for individual and group sales.
- Set ambitious sales goals and formulated strategies to achieve them within designated timeframes.
- Customized proposals tailored specifically for each client''s unique requirements, resulting in a higher conversion rate.
- Negotiated favorable contracts with key accounts, resulting in long-term partnerships beneficial to both parties.
- Increased sales revenue by developing and maintaining strong relationships with clients and identifying their needs.
- Consistently met or exceeded sales targets through diligent territory management and strategic planning.
- Expanded client base through effective prospecting, cold calling, and networking activities.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Consulted with businesses to supply accurate product and service information.
- Trained new employees on customer service, money handling and organizing strategies.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
- Stayed current on company offerings and industry trends.
- Generated advertising brochure for vendor use.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Hardware and Implementation Engineer
Prizma RFID Ltd.Şti.
01.2010 - 02.2012
- Collaborated closely with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Assisted in the design and development of innovative technical solutions, resulting in increased profitability for the company.
- Inspected changes before client performed user acceptance testing.
- Continuously expanded knowledge base through professional development opportunities, staying up-to-date on industry trends and best practices related to implementation engineering.
- Developed strong relationships with clients, leading to high customer satisfaction rates and repeat business.
- Improved system efficiency by implementing new software solutions and optimizing existing processes.
- Proactively identified areas for improvement within current processes, leading to enhanced operational efficiency and productivity.
- Configured and executed system software changes.
- Performed various tests on processes and prepared documents.
- Worked with technical staff on system audit to execute implementations on time and within functional parameters.
- Integrated architectural and engineering drawings to create cohesive packages.
- Created innovative solutions to architectural problems, enabling successful project completion.
- Analyzed existing structures to create plans for modifications and improvements.
Automation Engineer
Quad Plus Otomastyon Ltd. Şti.
01.2008 - 01.2010
- Managed documentation efforts related to the design, installation, and operation of automated systems, ensuring accurate records were maintained for future reference.
- Participated in root cause analysis efforts to resolve complex issues related to automated equipment performance.
- Completed automation of functional and regression testing.
- Served as the primary point of contact for all inquiries related to automation equipment performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
- Maintained, debugged and optimized automation programs.
- Leveraged strong programming skills to develop custom scripts for PLCs, HMIs, and other control system components used in automated machines.
- Provided technical expertise during the integration of new automation equipment into existing production lines.
- Collaborated with systems engineers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
- Worked closely with vendors to ensure timely delivery of high-quality automation components while adhering to budget constraints.
- Supported continuous improvement initiatives by identifying opportunities for enhancing existing automated processes through data-driven analysis and recommendations.
- Generated process models illustrating automation engineering progress, specifications and details.
- Troubleshot software to alleviate obstacles preventing functionality.
- Successfully managed multiple concurrent projects involving the design, installation, and commissioning of various industrial automation systems.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Assisted engineering teams in specifying requirements for new automation projects based on detailed analysis of existing processes and desired outcomes.
- Updated and maintained project documentation for detailed recordkeeping.
- Inspected and assembled components and consumable parts.
- Assisted maintenance personnel with complex troubleshooting.
- Trained developers and quality assurance team members in automation programs and processes.
- Kept abreast of industry trends and advancements in automation technology, ensuring the company remained at the forefront of innovation.
- Collaborated with quality assurance teams to establish testing procedures that ensured all newly implemented automations met or exceeded established criteria before deployment into a live environment.
- Promoted a culture of innovation by sharing knowledge with colleagues and encouraging continuous learning in the field of industrial automation.
- Performed gap analysis procedures and detailed data reviews to optimize implementation.
- Supported facility and process equipment engineering and design, integration and validation.
- Supported Engineering and Maintenance departments with training and technical support.
- Kept on track with deadlines for development cycle times.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
- Conducted thorough risk assessments before implementing any changes to existing automation systems, safeguarding operational continuity.
- Developed robust safety protocols for automated systems, minimizing workplace accidents and ensuring employee wellbeing.
- Created detailed test cases for use on diverse projects.
- Worked closely with semiconductor arrays and regulated environments.
- Tested equipment for proper operation and freedom from defects.
- Contributed to sustainability goals by implementing energy-efficient automation technologies.
- Collaborated with cross-functional teams to integrate automation solutions, facilitating seamless interdepartmental workflows.
- Optimized production processes for increased productivity through the development of custom automation solutions.
- Utilized comprehensive understanding of Allen Bradley Ladder Logic to produce code to revolutionize automation.
Automation Enginner
Ayper Elektrik Ltd. Şti.
10.2007 - 01.2008
- Managed documentation efforts related to the design, installation, and operation of automated systems, ensuring accurate records were maintained for future reference.
- Participated in root cause analysis efforts to resolve complex issues related to automated equipment performance.
- Completed automation of functional and regression testing.
- Served as the primary point of contact for all inquiries related to automation equipment performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
- Provided technical expertise during the integration of new automation equipment into existing production lines.
- Collaborated with systems engineers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
- Worked closely with vendors to ensure timely delivery of high-quality automation components while adhering to budget constraints.
Education
BBA - Business Administration
Anadolu Üniversitesi
Eskişehir, Turkey 04.2001 -
Bachelor of Science - Electrical, Electronics And Communications Engineering
Sakarya Üniversitesi
Adapazarı, Turkey 09.2002 - 06.2006
Skills
Decision-making
Analytical thinking
Business development
Customer relations
Strategic partnerships
Sales strategy
Negotiation techniques
Market analysis
Networking strategies
Self motivation
Team collaboration
Business administration
Financial management
Business planning
Industry expertise
Websites
Interests
Hobbies
Technology is my focused interest from the childhood. I like to try new technologies. With this I love to make different DIY, electronic, coding or even robotic projects. And I share them on YouTube for 2 years. So I can say YouTube is one of my other hobbies.
I like video games. Mostly I played football games on Playstation and PC.
I like reading books. I read minimum 50 pages in each day. I believe it improves my communication skills. So reading is better for me an for my professional carrier.
I like swimming also. It makes me relax and health. I can say that swimming is balance for my life.
Timeline
Co-Founder
DART Mühendislik Sanayi Ve Ticaret Limited Şirketi
07.2024 - Current
Founder
4D Engineering Industrial Automation&IIoT Solution
04.2021 - Current
Regional Sales Manager
ABB
12.2015 - 11.2020
Regional Sales Engineer
ABB
02.2013 - 03.2015
Area Sales Representative
Weidmüller
01.2012 - 03.2013
Hardware and Implementation Engineer
Prizma RFID Ltd.Şti.
01.2010 - 02.2012
Automation Engineer
Quad Plus Otomastyon Ltd. Şti.
01.2008 - 01.2010
Automation Enginner
Ayper Elektrik Ltd. Şti.
10.2007 - 01.2008
Bachelor of Science - Electrical, Electronics And Communications Engineering
Sakarya Üniversitesi
09.2002 - 06.2006
BBA - Business Administration
Anadolu Üniversitesi
04.2001 -
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