Mehmet Kuzu
Istanbul
Summary
Experienced Senior Business Analyst with a proven track record of optimizing business processes for multiple organizations. Committed to improving key performance metrics to drive growth and efficiency. Skilled in conducting comprehensive analyses to provide actionable insights for strategic decision-making.
Overview
14
14
years of professional experience
Work History
Senior Business Development Manager
Papara
11.2023 - Current
- Established a brokerage company from the ground up, overseeing all aspects of its creation and operational setup.
- Successfully managed the overhaul of the brokerage company's backoffice and trading tools, ensuring seamless transition and continuity for an existing business.
- Conducted analysis of new functionalities for the brokerage company’s backoffice tool (Tradesoft), gathered price offers for these features, and coordinated the development process to ensure timely and efficient implementation.
- Managed relationships with third-party vendors to ensure seamless integration and collaboration.
Senior Consultant
Linktera
11.2022 - 10.2023
- Conducting business analysis from scratch for cryptocurrency custody & trading platform for a major bank
- Analyzed and managed account operations, mobile application functionalities, and cryptocurrency deposit and withdrawal processes.
- Developed and documented test cases for automation testing, contributing to the improvement of system reliability and efficiency.
Head of Business Analysis and Product Owner
SmartIQ
12.2021 - 11.2022
- Led both business analysis and QA teams, effectively managing resources and team workload.
- Owned and prioritized the product backlog, ensuring alignment with business objectives and project timelines.
- Allocated team resources efficiently and provided approval for resource usage, ensuring optimal productivity.
- Collaborated with peers and design team members to brainstorm and define enhancements and new product features.
- Identified and managed changes in project scope, adjusting schedules to meet evolving project demands.
- Successfully completed the Dealer Management System tool, including a mobile application, within 6 months.
Senior Business Analyst & Scrum Master
Softtech
05.2020 - 12.2021
- Experience in translating regulatory requirements into functional designs: performed many regulatory projects on time and prevented intermediary institution to pay fine.
- Established customer module's requirements analysis from scratch for intermediary institution application.
- Contributed to balance sheet reconciliation reviews for compliance with corporate policies for investment products.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
Business Analyst
Alternatif Bank
09.2019 - 05.2020
- Performed 20 requests, 45 bug fix and 1 project.
- Designed treasury transaction applications from scratch for new banking application project.
- Developed Blotter metrics derived from raw company data to track improvements in treasury efficiency.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Product Management Specialist
Yapi Kredi Bank
06.2016 - 08.2019
- Trained branches' sales teams and help center about fixed income assets and transactions.
- Managed pricing decisions with treasury dealers to achieve competitive position.
- Coordinated more than 5 project planning and execution with team members and team leads for fixed income products & mutual funds.
- Championed customer experience through expert analyzation and communication (sometimes directly touched customers).
- Collected customer and branch requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches (mainly fixed income products).
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Coordinated design meetings and decisions across 3 (treasury dealers, branches and IT) internal departments and teams.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
Assistant Relationship Manager
Yapi Kredi Bank
04.2013 - 05.2016
- Worked with wealth management and treasury departments to facilitate communication and deliver personalized solutions to customers.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Educated customers about investment products options and processed purchases.
- Managed portfolio of 80 high net worth (HNW) clients with approx.
- TRY 100 million (USD 50 million back then) in total assets.
Localization Specialist
Alawar Entertainment
07.2011 - 08.2012
- Localized and tested more than 40 story based games.
- Maintained message content, tone and emotion as closely as possible and passed audit in success.
Education
Master of Science - Information Technology
Sabancı University
Istanbul10.2019
Bachelor of Business Administration - Business Administration
Anadolu University
Eskişehir09.2010
Skills
- Detailed requirements analysis
- Strategic project planning
- Agile project management
- User story creation
- Defined acceptance criteria
- Backlog identification
- JIRA project management
- Facilitating client discussions
- Release planning
- Product backlog management
- Roadmap development
- Stakeholder management
Timeline
Senior Business Development Manager
Papara
11.2023 - Current
Senior Consultant
Linktera
11.2022 - 10.2023
Head of Business Analysis and Product Owner
SmartIQ
12.2021 - 11.2022
Senior Business Analyst & Scrum Master
Softtech
05.2020 - 12.2021
Business Analyst
Alternatif Bank
09.2019 - 05.2020
Product Management Specialist
Yapi Kredi Bank
06.2016 - 08.2019
Assistant Relationship Manager
Yapi Kredi Bank
04.2013 - 05.2016
Localization Specialist
Alawar Entertainment
07.2011 - 08.2012
Master of Science - Information Technology
Sabancı University
Bachelor of Business Administration - Business Administration
Anadolu University