

Highly motivated Operation and Fulfillment Manager with 15 years of Elevator experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.
• Ensuring compliance of installation methods and processes with global norms
• Tracking and optimizing all departmental processes
• Reviewed all KPIs (PPG, FPY, NPS, Detractor, C1 Sold-Billed, Latecost, Perfect Shoot) consistently each month and year
• Organizing and tracking installation teams' work schedules
• Monitoring installation team efficiency and intervening when necessary
• Managed programs deployed by Global Fulfillment
• Monitoring SAP processes and results
MS Office: Advanced
Abdullah Çelik, Service Manager, 0534 503 61 02, Tesla
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