Zineb Menouar
Istanbul,34
Summary
Dedicated and versatile professional with a strong background in graphic design, culinary arts, and business management. Proven ability to manage teams, execute creative projects, and deliver exceptional customer service. Highly adaptable with excellent communication skills in multiple languages.
Overview
5
5
years of professional experience
Work History
Manager of Business Development and Sales
Mayoral Campaign
Algeria
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
- Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
Manager and Multi-tasking Agent
Beauty Institute
Algeria
- Oversaw all aspects of the beauty institute's operations
- Provided exceptional customer service and personalized beauty treatments
- Handled administrative tasks and inventory management
Customer Service Representative
AL Qakbida
Istanbul
01.2024 - 07.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Graphic Designer
TBZ
Algeria
10.2019 - 03.2020
- Designed marketing materials including brochures, flyers, and digital content
- Collaborated with clients to understand their vision and deliver high-quality designs
- Managed multiple projects simultaneously under tight deadlines
Education
High School Diploma -
Bouatoura Haigh School
El Biar, Algerie International Culinary Chef Diploma -
CIBLE SCHOOL
Alger 2023
Angular Prosthetics Specialist -
Main D’Or
Alger2019
Infographic Design Certificate -
UNIVERSAL SCHOOL
Alger2016
Skills
Communication:Fluent in French, Arabic, and proficient in English
Leadership: Effective team management and staff supervision
Customer Service: Excellent interpersonal skills and customer-focused approach
Graphic Design: Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Culinary Arts:Skilled in international cuisine and kitchen management
Multitasking: Ability to handle multiple responsibilities and prioritize tasks effectively
Problem Solving:Strong analytical and critical thinking abilities
Driving License: Type B
Languages
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Customer Service Representative
AL Qakbida
01.2024 - 07.2024
Graphic Designer
TBZ
10.2019 - 03.2020
Manager of Business Development and Sales
Mayoral Campaign
Manager and Multi-tasking Agent
Beauty Institute
High School Diploma -
Bouatoura Haigh School
International Culinary Chef Diploma -
CIBLE SCHOOL
Angular Prosthetics Specialist -
Main D’Or
Infographic Design Certificate -
UNIVERSAL SCHOOL