Sabina Mammadova Ozgul

Experienced International Business Development Consultant with a proven track record of helping diverse companies and sectors expand their global trade presence. Leveraging strong communication skills and technical knowledge, I assist businesses in achieving international growth from the ground up.

Key Responsibilities:

• Market Expansion and Strategy Development:Guided companies in expanding their international trade areas by identifying specific trade markets suited to their sectors.
  Conducted thorough market research and analysis to understand product and company needs for global market entry.
  
• Digital Presence Enhancement:Developed new websites tailored for international audiences, ensuring multilingual support.
  Created and managed social media platforms, posting regularly to maintain engagement and visibility.
  
• Exhibition and Event Management:Identified and organized participation in relevant international exhibitions and trade shows.
  Coordinated all aspects of exhibition planning, from logistics to on-site execution, to maximize company and product exposure.
  
• Customer Acquisition and Relationship Management:Sourced and contacted potential customers via phone and email, establishing initial connections and nurturing relationships.
  Utilized strong communication skills to bridge cultural and language barriers, facilitating successful business transactions.
  
• After-Sales Procedures and Support:Managed after-sales processes, ensuring all necessary documentation and payment procedures were accurately completed.
  Specialized in handling different types of payment methods, including Letters of Credit, to secure transactions.
  Provided ongoing support to clients, addressing any post-sale issues and ensuring customer satisfaction.
  Coordinated with logistics and finance teams to ensure smooth delivery and payment processing.
  

Achievements:

• Successfully helped multiple companies go global, starting from zero to establishing a significant international presence.
• Increased client companies' market share and revenue by effectively managing their global outreach strategies.
• Enhanced clients' digital footprints, leading to improved brand recognition and customer engagement.
• Streamlined after-sales processes, resulting in reduced transaction times and increased client satisfaction.

Skills:

• Market Research and Analysis
• Strategic Planning and Business Development
• Multilingual Communication (Fluent in English and Russian)
• Website Development and Management
• Social Media Strategy and Management
• Exhibition and Event Coordination
• Customer Relationship Management
• After-Sales Support and Documentation
• Payment Methods and Letters of Credit

• Provided translation services for various documents and real-time conversations between companies in diverse projects.
• Specialized in translating technical documents, business communications, and project-related materials.
• Facilitated B2B and face-to-face (F2F) meetings, ensuring clear and accurate communication between parties.
• Bridged language barriers to enable effective collaboration and successful business transactions.
• Utilized expertise in English and Russian to deliver high-quality translations that meet the needs of international
• Successfully translated numerous technical and business documents, enhancing communication and understanding in various projects.
• Played a crucial role in facilitating smooth and effective B2B and F2F interactions, leading to successful partnerships and project outcomes.
• Earned a reputation for reliability, accuracy, and professionalism in freelance translation work.
• Document Translation
• Real-time Conversation Translation (B2B and F2F)
• Technical and Business Communication
• Multilingual Proficiency (Fluent in English and Russian)
• Cross-cultural Communication
• Detail-oriented and Accurate Translation

Key Responsibilities:

• Conducted strategic business planning tailored to specific sectors and products, helping companies grow their business.
• Performed extensive cold calling and outreach to potential customers, establishing initial connections and building relationships.
• Developed and implemented customized business strategies to drive growth and market expansion.
• Analyzed market trends and competitive landscapes to identify new business opportunities.

Achievements:

• Successfully increased client companies' customer base through effective cold calling and outreach strategies.
• Developed strategic plans that significantly contributed to clients' business growth and market presence.

Key Responsibilities:

• Utilized engineering knowledge and language skills to develop professional technical sales skills within the company.
• Focused on manufacturing crushing and screening machines and plants for mining companies.
• Identified and acquired new international clients, while maintaining relationships with existing clients.
• Organized and participated in potential exhibitions to showcase products and expand market reach.
• Created preliminary design layouts of required plants to explain and demonstrate to customers.
• Collaborated with project engineers to transition new orders from concept to implementation.

Achievements:

• Successfully expanded the international client base, contributing to the company’s growth and market presence.
• Enhanced technical sales presentations with detailed preliminary plant designs, improving customer understanding and satisfaction.
• Played a key role in organizing successful exhibitions, leading to increased visibility and new business opportunities.

Skills:

• Technical Sales and Engineering
• International Client Acquisition and Relationship Management
• Exhibition Planning and Participation
• Preliminary Plant Design and Layout
• Multilingual Communication (Fluent in English and Russian)

• Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
• Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
• Ensured safety and comfort of customers onboard aircraft.
• Resolved passenger conflicts and medical emergencies during flights.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.

• High Engineering Degree (Equivalent to Master's Degree) in Aerospace Monitoring Engeenering, with Honors
  National Academy of Aviation, (2007-2012)
  Graduated with high scores, achieving an honored diploma
  Awarded Success Scholarship for outstanding academic performance.

Diploma Thesis:

• Title: Analysis and Remediation of Petroleum-Contaminated Areas in Baku, Azerbaijan
• Overview: Conducted a comprehensive 10-year study on a petroleum-contaminated area in Baku. Researched the extent of environmental damage and implemented ecological remediation strategies to restore the ground for reuse.
• Key Activities:Performed field research and site inspections to assess contamination levels.
  Collaborated with the Ministry of Ecology to document remediation efforts.
  Utilized specialized programs like AIS for mapping and analysis.
  Compared historical and current maps to calculate changes and improvements.
  
• Outcome: Successfully defended thesis, demonstrating significant ecological improvements and presenting detailed findings and calculations on the environmental restoration.

Extracurricular Activities and Achievements:

• Student Representative: Actively represented the young student group at the National Academy of Aviation, fostering a dynamic and engaging student community.
• Knowledge Competitions: Regularly participated in various knowledge events, consistently emerging as a winner.
• Television Program Victory: Represented the university in a televised competition focused on cultural, political, and geographical questions. Despite being the sole participant from the engineering faculty, won the “Winner of Winners” award, showcasing broad knowledge and excellence.
• Awards: Received multiple awards for outstanding performance in university events and competitions.