Summary
Overview
Work History
Education
Skills
Projects / Academic Works
Volunteer Experience
Timeline
Generic
Zeynep Yılmaz

Zeynep Yılmaz

Yıldız Technical University - Industrial Engineering

Summary

Results-driven Industrial Engineering student at Yıldız Technical University with experience in sales strategy, market analysis, and business process improvement. Skilled in cross-functional collaboration through roles at Siemens, ING, and Anadolu Isuzu, with a proven ability to enhance customer satisfaction and streamline processes. Proficient in SAP, SQL, and MS Office, with strong teamwork, creativity, and project management skills.

Overview

1
1
year of professional experience
1
1
Language

Work History

Sales Project Student

BSH Ev Aletleri Türkiye
07.2024 - 07.2024

I gained experience in market analysis and strategic planning within the Growth and Strategy team of the Sales department at Siemens. In addition, I managed sales support processes of the kitchen channel, gaining comprehensive experience in the end-to-end sales process. Furthermore, I had the opportunity to improve my technical skills such as SAP.

Business Analyst Trainee

ING Turkey
12.2023 - 02.2024

I gained technical experience by working in the IT department on the development of the INGo chatbot in the ING mobile application. I improved my skills in creating customer-oriented solutions, teamwork, and problem-solving.

Talent Pick-Up Intern

Anadolu ISUZU
07.2023 - 09.2023

While gaining experience in different departments such as R&D, production stages and purchasing, we developed a project with my team to improve customer satisfaction in purchasing processes.

Education

Bachelor's - Industrial Engineering

Yıldız Technical University
04.2001 -

Skills

    SAP

    Logo Diva

    Excel

    Adobe Photoshop

    SQL

Projects / Academic Works

Dealer Location Selection Using Fuzzy AHP and Fuzzy TOPSIS:
A Case Study in the Şişli District of Istanbul 

Conducted a study to select the optimal Siemens dealership location in Istanbul’s white goods sector using a fuzzy multi-criteria decision-making approach (Fuzzy AHP & Fuzzy TOPSIS), integrating expert evaluations and quantitative analysis.


VoltVoyage (Anadolu ISUZU)

Developed “VoltVoyage,” a project proposing an EV rental model to enhance purchasing and user experience for Anadolu Isuzu’s electric vehicles.



Volunteer Experience

QualIty and Productivity Club

Marketing Coordinator (June 2022 - July 2023)

Responsible for marketing all events and reputation of the club, producing social media content and managing these processes under team leadership. At the same time, I took on joint tasks such as event organizations.


Organization Team Member (October 2021 - June 2022)

Timeline

Sales Project Student

BSH Ev Aletleri Türkiye
07.2024 - 07.2024

Business Analyst Trainee

ING Turkey
12.2023 - 02.2024

Talent Pick-Up Intern

Anadolu ISUZU
07.2023 - 09.2023

Bachelor's - Industrial Engineering

Yıldız Technical University
04.2001 -

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Zeynep YılmazYıldız Technical University - Industrial Engineering