Zakaria Hamadnalla
Student
Istanbul,34
Summary
Enthusiastic and detail-oriented Travel Agent with 2 years of experience in planning and booking travel arrangements for diverse clients. Adept at creating customized itineraries, securing the best travel deals, and providing exceptional customer service. Proven track record in managing bookings, handling client inquiries, and resolving issues efficiently. Strong knowledge of global destinations, travel regulations, and booking systems.
Overview
2
2
years of professional experience
Work History
Travel Agency
Sales Employer & Coordinator
Istanbul, Turkey
06.2022 - Current
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.
- Trained new account executives on agency procedures, systems, and sales techniques to ensure their success in the role.
Education
Bachelor of Science - Physiotherapy
Istanbul Kent University
Beyoğlu/İstanbul 04.2001 -
Skills
Travel industry expertise
Languages
Arabic
Native language
English
Upper intermediate
B2
Turkish
Elementary
A2
Timeline
Travel Agency
Sales Employer & Coordinator
06.2022 - Current
Bachelor of Science - Physiotherapy
Istanbul Kent University
04.2001 -