Musa KAYA

Key Responsibilities;

-Served as a Border Station Commander with direct responsibility for team leadership and operational coordination in high-risk zones.

-Conducted extensive hands-on training and exercises with various firearms, enhancing technical and tactical shooting proficiency.

-Gained strong experience in team operations, risk management, time-sensitive decision-making, and situational awareness.

-Specialized in security protocols, defensive strategies, and operational planning under pressure.

-Developed resilience, leadership, and rapid problem solving skills in dynamic and demanding environments

Key Responsibilities;

-Coordinated weekly loading schedules, logistics arrangements, and end to end shipment planning.

-Utilized SAP to issue export invoices, prepare documentation, and track order statuses.

-Used advanced Excel functions to manage shipping calendars, track documentation, and enhance reporting accuracy.

-Managed export operations for frozen food products within the cold chain.

-Collaborated with customs company to ensure smooth and compliant clearance procedures.

Key Responsibilities;

-Managed relationships with authorized international firearm importers, as well as police and military institutions, supporting export sales and long term cooperation.

-Represented the company at international defense exhibitions and military tenders, meeting clients and developing new sales opportunities.

-Followed export compliance requirements and defense-related regulations to support secure and compliant international sales processes.

-Tracked defense industry tenders and prepared commercial and technical documentation for government and military procurement processes.

-Coordinated sales activities from order intake through delivery, ensuring customer expectations and timelines were met.

-Followed up on T.C. Eximbank procedures related to deferred export sales and payment processes.

-Managed customer orders by receiving, tracking, and ensuring timely and accurate delivery in line with customer expectations.

-Acted as a point of contact for customer inquiries, coordinating with internal departments to provide clear and accurate information based on customer needs.

-Monitored orders in production on a regular basis to identify potential delays and support on-time delivery.

-Followed customer credit limits through Exim and Atradius, tracking overdue invoices and coordinating payment follow-ups when necessary.

-Maintained direct communication with customers regarding new orders and upcoming order requests.