Murat Toprak
Head Of IT Operations And Digital Transformation | Process Analysis | Process Development
Muğla
Summary
A dynamic leader in IT and digital transformation, I excel in driving significant advancements in IT operations, project leadership, and digital roadmaps, notably at Coante Quartz Surfaces. My expertise spans IT problem-solving, asset management, and fostering team growth, achieving streamlined processes and enhanced IT compliance. My strategic vision and collaborative approach have consistently delivered impactful digital solutions and operational excellence.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Head of IT Operations and Digital Transformation
Coante Quartz Surfaces
12.2019 - Current
- • Setting an IT Strategic Plan and long term plans
- •SAP ERP · Start-ups Management · Startup Development
- • Management of teams in charge of Data Security, Storage Systems, database management
- • Responsible for availability and sustainability
- • Management of IT Budget (1 Million $) and relations with suppliers
- • Defining KPI's for IT Operations and services and designing related dashboards
- • Development of digital transformation road map of the company and coordinating other related departments
- • In Charge of Development, improvement and maintenance services for CRM solution
- • Reengineering of Information Technology Department by defining new procedures and job descriptions
- • Implementation of Uyumsoft ERP (a project scope covering end to end processes throughout organization: supply chain, sales distribution etc)
- • Establishment of Data Warehouse infrastructure having all relevant retail metrics and KPIs to enable users to make deep-dive analysis by getting reports.
- • Responsible for the planning, coordination and implementation of IT projects and ensures projects are delivered on time, within budget, adhere to defined quality standards and meet agreed user specifications and expectations.
- • Having experience in management of a software development project (Php, Asp.Net,Html,Postgresql,Abap).
- • Analyzing of whole requirements and user interfaces of this new e-learning solution.
- • Creation of interactive contents and videos about features and functions of ERP solutions by this solution
- • Design and interactive illustration of whole detailed workflows for each modules of ERP solutions
- •Manage the ongoing RPA transformation project within the company.
- •Analyze processes together with business units to determine their suitability for RPA.
- •Manage the development, testing, deployment, improvement, and maintenance processes for the processes deemed suitable for RPA.
- •SAP Project Management (SD,PP,DS,QM,PM,CO) S/4HANA Cloud Rise
- •Making the firm's needed analysis.
- •Analyzing and writing software languages
- •To make needed software for the company
- •Taking backups in IT departmand.
- •Making the database maintanance
- •Creating and managing IT department , software crowd technical crowd
- •Creation of company’s its ERP software and integration to the Ermaş -Coante A.Ş
- •Ensuring the consolidation of the company records.
- •Purchasing of IT equipment.All pc,notebook,printers,servers,storages ..etc
- •Ensuring to purchase and management of all software licenses, purchasing management and follow-up
- •Following technological developments in IT world and implement the company virtualization,Cloud technology
- •Ensuring the security of information
- •Establishment of the infrastructure budget and implementing.
- •Creation of the daily payments received system to watching
- •Developing and improving all activities within the scope of information systems software and hardware.Establishing information flow and report distribution system.
- •Leading to software and technical crowd
- •Managing the installation and development of Eba, Power BI, RFID systems.
- •Writing all modules of Uyumsoft ERP software , testing and adaptation of the company.
- •Business Object Business Intelligence reporting software needed by the company to organize the preparation of management reports.
- •Working on the hand terminals in the warehouse and production departments and to ensure of working barcode applications continuity.
- •Creation and development B2B applications and adapting software to dealers and suppliers.
- •Investigation and purchasing of needed software in the company and integration of the company.
- •Ensuring to purchase and management of all software licenses, purchasing management and follow-up.
- •Making agreements with GSM operators and management of all GSM lines used in the company and purchasing management and follow-up of mobile phones.
Information Technologies and Business Development
Ermaş Madencilik
10.2017 - 12.2019
- * IT Operations & Service Management with large teams
- * Program & Project Management
- * IT Strategy Development
- * Business Development
- * Problem Management
- * Risk Management
- * Leadership /Collaboration/Staff Development
- •Changing all laws and legal practices according to the legislation is integrated to the ERP system and the company.
- •Following technological developments in IT world and implement the company .virtualization,Cloud technology.
- •Ensuring the security of information.
- •To make serving as a member of the senior management committee
- •Network systems design, installation and management LAN / WAN / WLAN
- •Responsible for all related processes of all software developed within our organization,
- •Examining the codes written for all existing software to be developed and correcting errors,
- •Developing the allocated applications and communicating with the business families who will use these applications
- •Preferably have knowledge of IOT Devices and protocols,
- •Integration of services that will be required inside and outside the company
- •To do service integration management. Editing API Gateway and maintaining servers for this product
- •Participated in web-based ERP projects or CRM projects
- •Expert in server virtualization technologies (VMware) installation, configuration, monitoring, management and problem resolution,
- •Expert in the installation, configuration, monitoring, management and problem resolution of Microsoft Services (Acitve Directory, DNS, DHCP, NFS),
- •Knowledge of installation, configuration and management of data backup systems (Veeam Backup, etc.)
Information Technologies and Software Development
Area Yazılım
01.2016 - 10.2017
- •Web Design Services
- •Mobile Technologies
- •Erp Software Technologies
- •Accounting Services
- •Hotel Restaurant Services
- •Secure Internet and Logging Services
- •Personnel Tracking Systems
- •Student management and School Management Systems
Education
Bachelor of Science - Computer Engineering
Doğu Akdeniz Üniversitesi
Kuzey Kıbrıs Türk Cumhuriyeti 09.2011 - 06.2016
Skills
IT problem-solving
IT asset management
IT procurement
IT compliance
Process Analysis
Process Development
Technical support management
Digital transformation
Project leadership
Project planning
Timeline
Head of IT Operations and Digital Transformation
Coante Quartz Surfaces
12.2019 - Current
Information Technologies and Business Development
Ermaş Madencilik
10.2017 - 12.2019
Information Technologies and Software Development
Area Yazılım
01.2016 - 10.2017
Bachelor of Science - Computer Engineering
Doğu Akdeniz Üniversitesi
09.2011 - 06.2016
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