Eser TAPLI
Head Of IT Infrastructure And IT Operations
İstanbul- Maslak 1453
Summary
With over 19 years of experience in IT infrastructure and operations (network , security, database, devops, disaster recovery, server management), currently leading the IT Infrastructure & IT Operations , digital transformation IT compliance, IT audit, risk and project management with certifications such as CISA,PMP, CCSA, CCNP,CCDP,CCIE WR . Experienced in managing large-scale IT systems, overseeing infrastructure services, and ensuring operational excellence. Proficient in IT service management, stakeholder-vendor management, IT strategy and governance to fostering secure, scalable, and efficient technology environments in alignment with organizational goals. Passionate about collaborating with teams to deliver innovative solutions that enhance business performance and resilience.
Overview
19
19
years of professional experience
13
13
Certifications
2
2
Languages
Work History
Head of IT Infrastructure & IT Operations
Pluxee - Sodexo Benefits and Rewards Services Turkey
09.2022 - 12.2025
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Executing digital transformation strategies
- Establish transformation roadmaps aligned with business priorities and long-term vision
- Collaborate with leadership and cross-functional teams to drive adoption and change
IT Infrastructure Manager
Pluxee - Sodexo Benefits and Rewards Services Turkey
06.2020 - 09.2022
- Team management
- Leading and management Sodexo global and domestic infra, network, database, security and disaster recovery, Cloud network projects, server farm operation, devops team management
- Technical project management, Developing and maintaining IT project plans
- Managing and coordinating solutions implementations
- Vendor, Third Party Management
- Budget management
- Performance management
- Worked in team-driven environments and communicated effectively with stakeholders.
IT Infrastructure and Security Manager
Hedef Fleet Services
04.2019 - 06.2020
- Team management
- Leading and management infra, network, database, security and disaster recovery, Cloud network projects
- Technical project management, Developing and maintaining IT project plans
- Managing and coordinating solutions implementations
- Vendor, Third Party Management
- Communication with stakeholders both internal and external.
- Budget management, Performance management
Project Manager
Uitsec Technologies Group
11.2017 - 04.2019
- Identifying and analyze business needs
- Actively leading, monitoring and controlling project progress
- Formulating the project plan
- Gap analysis on customer network, security and infrastructure segment
- Network operation center (NOC) process and management
Network Consultant / Architect
IBM Global Service
12.2014 - 11.2017
- Responsible for network projects and operations consulting CCI (Coca Cola Food-Beverage)
- Wireless network, optimization services, disaster recovery process, AAA systems, monitoring system management, LAN, WAN, IPSEC, DMVPN protocols also topology and infrastructure management, Cloud projects managements
- Responsible for design network architecture for new sites or current infrastructure
- Internet service providers in Turkey and abroad sites operation management
- Healthcheck procedure
- Managing and coordinating customer solutions implementations
- Team management, ITIL v3 experience
Network Security Team Leader / Project Manager
NGN Bilgi ve İletişim Hizmetleri Ticaret A.Ş
02.2014 - 11.2014
- Network security team management
- Provide technical leadership
- Project management, Developing and maintaining IT project plans
- Vendor, Third Party Management
- Coordinations of MDM, NAC, OTP, DLP, IPS, SIEM, Log management, Real time
- Monitoring projects with partners and distributors
Network&Security Specialist
IBM Global Service
12.2010 - 02.2014
- Member of Global Network Service team and responsible for data network, wireless network and network security devices management
- Responsible managing and configuring OSPF, EIGRP, BGP, GRE, QoS, ACLs, VLAN, VXLAN VPN, IP, NAT, DNS, DHCP, Layer 2 security, L3 VPN and L2 VPN services
- WAN/LAN network architecture/topology design and implementation
- Healthcheck, revalidation procedure
- ITIL v3 experience
Network Engineer
TURCOM COMMUNICATION SYSTEMS
01.2008 - 12.2010
- Network, security, wireless and voip services as field engineer & consultant remote and on site support
- Design and management LAN and WAN topologies of customers
- Cisco switch ve routers configuration management of troubleshooting
- Voip gateways configuration management of troubleshooting
- Checkpoint and Juniper firewalls configuration management of troubleshooting
Assistant/Field Engineer
IKOVAN HOSTING AND INFORMATIC
10.2006 - 04.2007
- Network and system associate
- Member of Microsoft Work Group Training Course
- Server2003 - Exchange servers operation and support
Education
Executive MBA - Management Business Administration
Isik University
Istanbul01.2023
University - Computer Science Engineering
Isik University
Istanbul01.2006
Highschool -
Istanbul Cagaloglu Anatolian High School
İstanbul01.2000
Skills
IT problem-solving
Certification
PMP (Project Management Professional) ID : 5638174
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of IT Infrastructure & IT Operations
Pluxee - Sodexo Benefits and Rewards Services Turkey
09.2022 - 12.2025
IT Infrastructure Manager
Pluxee - Sodexo Benefits and Rewards Services Turkey
06.2020 - 09.2022
IT Infrastructure and Security Manager
Hedef Fleet Services
04.2019 - 06.2020
Project Manager
Uitsec Technologies Group
11.2017 - 04.2019
Network Consultant / Architect
IBM Global Service
12.2014 - 11.2017
Network Security Team Leader / Project Manager
NGN Bilgi ve İletişim Hizmetleri Ticaret A.Ş
02.2014 - 11.2014
Network&Security Specialist
IBM Global Service
12.2010 - 02.2014
Network Engineer
TURCOM COMMUNICATION SYSTEMS
01.2008 - 12.2010
Assistant/Field Engineer
IKOVAN HOSTING AND INFORMATIC
10.2006 - 04.2007
University - Computer Science Engineering
Isik University
Executive MBA - Management Business Administration
Isik University
Highschool -
Istanbul Cagaloglu Anatolian High School