M E H M E T H O R O Z
Hotelier
Sanliurfa,63
Summary
Dedicated food and beverage daily operation (room service, banquet,all- day dining ,fine dining,cafe lounge) with strong focuses on customer service and employee job satisfaction. Understands that the success of a restaurant begins and ends with the satisfaction of the employees and the customers.
I am energetic, enthusiastic, and adventurous. Speak several languages and flexible to travel and move around the globe. I enjoy my work a lot and do it with great passion. I never stop learning and developing myself. I am people and goal oriented and love thinking strategically and ahead.
Overview
2025
2025
years of professional experience
2007
2007
years of post-secondary education
3
3
Languages
Work History
DUTY MANAGER
Duja Hotel Bodrum
05.2024 - 11.2024
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
IRD MANAGER
Kempinski Hotel Muscat
1 2024 - 03.2024
- Oversee all aspects of the daily operation of the hotel's Room Service operation
DUTY MANAGER
Duja Hotel Bodrum
06.2023 - 11.2023
- Spearheaded nocturnal operations as Duty Manager at a premier resort hotel, ensuring exceptional guest experiences and seamless service delivery
IRD MANAGER
W Doha Hotels and Residences
05.2022 - 02.2023
- Spearheaded Room Service operations, Mini Bar management, and Banquet services during the high-profile 2022 FIFA World Cup in Qatar, enhancing guest satisfaction and operational efficiency within the Food and Beverage department
POOL BAR ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Bodrum
06.2019 - 04.2022
- Managed a vibrant pool bar restaurant specializing in Mediterranean cuisine
ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Doha
11.2018 - 05.2019
- Spearheaded Room Service operations as a key member of the pre-opening task force at a prestigious hotel in Qatar, delivering exceptional service for 6 months
ROOM SERVICE ASSISTANT MANAGER
Mandarin Oriental Hotel Bodrum
06.2018 - 10.2018
- Spearheaded Room Service operations, ensuring impeccable guest experiences and efficient amenity delivery, including minibar management
RESTAURANT SUPERVISOR
Mandarin Oriental Hotel Hong Kong
11.2017 - 05.2018
- Spearheaded a six-month task force as Supervisor in a high-volume all-day dining establishment, optimizing guest satisfaction and dining experience
ROOM SERVICE SUPERVISOR
Mandarin Oriental Hotel Bodrum
07.2014 - 12.2017
- Spearheaded Room Service operations, seamlessly integrating supervisory expertise with assistant managerial duties to elevate guest dining experiences
HEAD WAITER
Rixos Premium Hotel Bodrum
06.2012 - 12.2013
- Lebanese restaurant, seafood restaurant, all-day dining restaurant
BUTLER
Kempinski Hotel Barbaros Bay Bodrum
06.2009 - 12.2009
WAITER
Kempinski Hotel Emirates Place Abu Dhabi
04.2008 - 10.2009
- Seafood restaurant
RESTAURANT CAPTAIN
Kempinski Hotel Barbaros
06.2008 - 04.2009
- Pool bar restaurant, Italian restaurant, room service, all-day dining breakfast restaurant
WAITER
Kempinski Hotel Barbaros
05.2005 - 04.2008
- Beach restaurant waiter, Italian restaurant
WAITER
Kempinski Hotel Ajman
11.2006 - 04.2007
Education
BUSINESS AND MANAGEMENT -
Anadolu University
TOURISM AND MANAGEMENT - undefined
Mugla University
Skills
Operations
Customer Service
Tourism
Hospitality
Opera (Web Browser)
Communications
Goal Oriented
Personal Information
- Date of Birth: 03/05/83
- Gender: M
- Nationality: Turkish
- Driving License: B
- Marital Status: Married
Hobbies
- Cooking Reading Playing sports
Timeline
DUTY MANAGER
Duja Hotel Bodrum
05.2024 - 11.2024
DUTY MANAGER
Duja Hotel Bodrum
06.2023 - 11.2023
IRD MANAGER
W Doha Hotels and Residences
05.2022 - 02.2023
POOL BAR ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Bodrum
06.2019 - 04.2022
ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Doha
11.2018 - 05.2019
ROOM SERVICE ASSISTANT MANAGER
Mandarin Oriental Hotel Bodrum
06.2018 - 10.2018
RESTAURANT SUPERVISOR
Mandarin Oriental Hotel Hong Kong
11.2017 - 05.2018
ROOM SERVICE SUPERVISOR
Mandarin Oriental Hotel Bodrum
07.2014 - 12.2017
HEAD WAITER
Rixos Premium Hotel Bodrum
06.2012 - 12.2013
BUTLER
Kempinski Hotel Barbaros Bay Bodrum
06.2009 - 12.2009
RESTAURANT CAPTAIN
Kempinski Hotel Barbaros
06.2008 - 04.2009
WAITER
Kempinski Hotel Emirates Place Abu Dhabi
04.2008 - 10.2009
WAITER
Kempinski Hotel Ajman
11.2006 - 04.2007
WAITER
Kempinski Hotel Barbaros
05.2005 - 04.2008
TOURISM AND MANAGEMENT - undefined
Mugla University
IRD MANAGER
Kempinski Hotel Muscat
1 2024 - 03.2024
BUSINESS AND MANAGEMENT -
Anadolu University
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