M E H M E T H O R O Z
Hotelier
Sanliurfa,63
Summary
Dedicated food and beverage daily operation (room service, banquet,all- day dining ,fine dining,cafe lounge) with strong focuses on customer service and employee job satisfaction. Understands that the success of a restaurant begins and ends with the satisfaction of the employees and the customers.
I am energetic, enthusiastic, and adventurous. Speak several languages and flexible to travel and move around the globe. I enjoy my work a lot and do it with great passion. I never stop learning and developing myself. I am people and goal oriented and love thinking strategically and ahead.
Overview
2025
2025
years of professional experience
2007
2007
years of post-secondary education
3
3
Languages
Work History
DUTY MANAGER
Duja Hotel Bodrum
2024.05 - 2024.11
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
IRD MANAGER
Kempinski Hotel Muscat
1 2024 - 2024.03
- Oversee all aspects of the daily operation of the hotel's Room Service operation
DUTY MANAGER
Duja Hotel Bodrum
2023.06 - 2023.11
- Spearheaded nocturnal operations as Duty Manager at a premier resort hotel, ensuring exceptional guest experiences and seamless service delivery
IRD MANAGER
W Doha Hotels and Residences
2022.05 - 2023.02
- Spearheaded Room Service operations, Mini Bar management, and Banquet services during the high-profile 2022 FIFA World Cup in Qatar, enhancing guest satisfaction and operational efficiency within the Food and Beverage department
POOL BAR ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Bodrum
2019.06 - 2022.04
- Managed a vibrant pool bar restaurant specializing in Mediterranean cuisine
ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Doha
2018.11 - 2019.05
- Spearheaded Room Service operations as a key member of the pre-opening task force at a prestigious hotel in Qatar, delivering exceptional service for 6 months
ROOM SERVICE ASSISTANT MANAGER
Mandarin Oriental Hotel Bodrum
2018.06 - 2018.10
- Spearheaded Room Service operations, ensuring impeccable guest experiences and efficient amenity delivery, including minibar management
RESTAURANT SUPERVISOR
Mandarin Oriental Hotel Hong Kong
2017.11 - 2018.05
- Spearheaded a six-month task force as Supervisor in a high-volume all-day dining establishment, optimizing guest satisfaction and dining experience
ROOM SERVICE SUPERVISOR
Mandarin Oriental Hotel Bodrum
2014.07 - 2017.12
- Spearheaded Room Service operations, seamlessly integrating supervisory expertise with assistant managerial duties to elevate guest dining experiences
HEAD WAITER
Rixos Premium Hotel Bodrum
2012.06 - 2013.12
- Lebanese restaurant, seafood restaurant, all-day dining restaurant
BUTLER
Kempinski Hotel Barbaros Bay Bodrum
2009.06 - 2009.12
WAITER
Kempinski Hotel Emirates Place Abu Dhabi
2008.04 - 2009.10
- Seafood restaurant
RESTAURANT CAPTAIN
Kempinski Hotel Barbaros
2008.06 - 2009.04
- Pool bar restaurant, Italian restaurant, room service, all-day dining breakfast restaurant
WAITER
Kempinski Hotel Barbaros
2005.05 - 2008.04
- Beach restaurant waiter, Italian restaurant
WAITER
Kempinski Hotel Ajman
2006.11 - 2007.04
Education
BUSINESS AND MANAGEMENT -
Anadolu University
TOURISM AND MANAGEMENT - undefined
Mugla University
Skills
Operations
Customer Service
Tourism
Hospitality
Opera (Web Browser)
Communications
Goal Oriented
Personal Information
- Date of Birth: 03/05/83
- Gender: M
- Nationality: Turkish
- Driving License: B
- Marital Status: Married
Hobbies
- Cooking Reading Playing sports
Timeline
DUTY MANAGER
Duja Hotel Bodrum
2024.05 - 2024.11
DUTY MANAGER
Duja Hotel Bodrum
2023.06 - 2023.11
IRD MANAGER
W Doha Hotels and Residences
2022.05 - 2023.02
POOL BAR ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Bodrum
2019.06 - 2022.04
ASSISTANT RESTAURANT MANAGER
Mandarin Oriental Hotel Doha
2018.11 - 2019.05
ROOM SERVICE ASSISTANT MANAGER
Mandarin Oriental Hotel Bodrum
2018.06 - 2018.10
RESTAURANT SUPERVISOR
Mandarin Oriental Hotel Hong Kong
2017.11 - 2018.05
ROOM SERVICE SUPERVISOR
Mandarin Oriental Hotel Bodrum
2014.07 - 2017.12
HEAD WAITER
Rixos Premium Hotel Bodrum
2012.06 - 2013.12
BUTLER
Kempinski Hotel Barbaros Bay Bodrum
2009.06 - 2009.12
RESTAURANT CAPTAIN
Kempinski Hotel Barbaros
2008.06 - 2009.04
WAITER
Kempinski Hotel Emirates Place Abu Dhabi
2008.04 - 2009.10
WAITER
Kempinski Hotel Ajman
2006.11 - 2007.04
WAITER
Kempinski Hotel Barbaros
2005.05 - 2008.04
TOURISM AND MANAGEMENT - undefined
Mugla University
IRD MANAGER
Kempinski Hotel Muscat
1 2024 - 2024.03
BUSINESS AND MANAGEMENT -
Anadolu University