Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Driver License Class
Certification
Timeline
Generic
MEHMET ER

MEHMET ER

FOOD & BEVERAGE OUTLET MANAGER
Bodrum

Summary

In the light of the experiences I gained in an important tourism destination like Bodrum, I aim to provide the highest quality service to my guests. With my disciplined working principles and analytical thinking skills, I am determined to develop innovative solutions to make business processes more efficient.

With the extensive experience I have gained in the Food and Beverage industry, I constantly improve myself in meeting and exceeding guests' expectations and take care to offer different perspectives. In the rapidly changing business world, my top priority is to produce innovative solutions with my flexible thinking ability and to achieve goals by establishing strong cooperation and communication with team members.

I aim to set high standards in the fields of team management and customer experience by using the experiences I have gained in Bodrum's dynamic business environment. By understanding every aspect of food and beverage operations, I develop effective strategies to both increase guest satisfaction and increase the company's profitability. In line with my education and professional experience, I am confident in producing solutions that exceed customer expectations.

Overview

7
7
years of professional experience
16
16
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

OUTLET MANAGER

RADISSON COLLECTION HOTEL,BODRUM
08.2024 - Current
  • Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Maintained accurate records of all store inventory as well as tracking any sales trends or patterns for future purchasing decisions.

FOOD AND BEVERAGE SUPERVISOR

Radisson Collection Bodrum Hotel
04.2023 - 08.2024
  • Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
  • Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.

FOOD AND BEVERAGE SUPERVISOR

Radisson Collection Bodrum Hotel
04.2022 - 09.2022
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
  • Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
  • Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Implemented innovative promotional strategies to attract new customers while retaining existing clientele.

FOOD AND BEVERAGE CAPTAIN

Radisson Collection Bodrum Otel
08.2021 - 09.2021

WAITER

Radisson Blu İstanbul Asia Otel
02.2020 - 08.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

ASSISTANT WAITER

Radisson Blu İstanbul Asia Otel
08.2019 - 02.2020
  • Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
  • Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
  • Helped maintain inventory levels by restocking supplies as needed throughout the shift.

BELLBOY

Park Dedeman Trabzon Oteli
06.2018 - 08.2018

I had my first hotel management experience as an intern at Park Dedeman Trabzon Hotel in Trabzon,Türkiye.

Education

ASSOCIATE DEGREE - Tourism And Travel Management

TİREBOLU MEHMET BAYRAK VOCATIONAL SCHOOL
Tirebolu, Giresun
04.2001 - 01.2017

Skills

  • Micros
  • MC (Materials Control)
  • Microsoft Word
  • Staff scheduling
  • Budgeting and finance
  • Operations management
  • Facility maintenance

  • Teamwork
  • Problem-solving
  • Time management
  • Team leadership
  • Decision-making
  • Team collaboration

Personal Information

  • Date of Birth: 04/20/98
  • Nationality: TURK
  • Marital Status: MARRIED


Driver License Class

B

Certification

CERTIFICATE OF MASTERY, FOOD AND BEVERAGE

Timeline

OUTLET MANAGER

RADISSON COLLECTION HOTEL,BODRUM
08.2024 - Current

CERTIFICATE OF MASTERY, FOOD AND BEVERAGE

01-2024

FOOD AND BEVERAGE SUPERVISOR

Radisson Collection Bodrum Hotel
04.2023 - 08.2024

FOOD AND BEVERAGE SUPERVISOR

Radisson Collection Bodrum Hotel
04.2022 - 09.2022

FOOD AND BEVERAGE CAPTAIN

Radisson Collection Bodrum Otel
08.2021 - 09.2021

WAITER

Radisson Blu İstanbul Asia Otel
02.2020 - 08.2021

ASSISTANT WAITER

Radisson Blu İstanbul Asia Otel
08.2019 - 02.2020

BELLBOY

Park Dedeman Trabzon Oteli
06.2018 - 08.2018

ASSOCIATE DEGREE - Tourism And Travel Management

TİREBOLU MEHMET BAYRAK VOCATIONAL SCHOOL
04.2001 - 01.2017
MEHMET ERFOOD & BEVERAGE OUTLET MANAGER