Şükran Keleş

• Taking full responsibility for the operational and financial control
• Achieving agreed on commercial targets the planned coordinated development and activity program
• Deal with problems, inquiries, and complaints from spa clientele
• Being responsible for motivating and driving sales and establishing targets, which are realistic and achievable
• Handles guest problems and complaints
• Problem solving & analytical personality
• Good and planning & organizing
• Good command of computer literacy
• Having good interactions with people
• Empowers employer to provide excellent customer service
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Assisted in recruiting, hiring and training of team members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

Sheraton Hotel Pre-opening

Pre-opening