Marina Pronina

• Max Assistant
• Provided support in daily operations, assisting staff and ensuring smooth workflow. Handled guest inquiries, coordinated administrative tasks, and delivered excellent customer service. Managed schedules, facilitated communication between departments, and contributed to maintaining high service standards.

• Managed client inquiries, promoted hotel services, and developed tailored offers for guests. Negotiated rates, coordinated group bookings, and followed up on leads to drive sales. Collaborated with marketing and operations teams to create promotional campaigns and ensure excellent guest experiences. Maintained strong client relationships and worked to meet revenue targets.

Entertainment Staff Member
Organized and led recreational activities and entertainment programs for guests. Engaged with guests to create a fun and welcoming atmosphere, facilitated events, and ensured high levels of guest satisfaction. Collaborated with the team to plan and execute daily entertainment schedules.

• Helped organize and manage successful events with attendance of over people

• Brocard Parfume and Cometics Store, Kharkiv
• Assisted costumers in selecting perfumes and
• Cosmetics,provided expert product knowledge, and
• Enured excellent service. Maintained store
• Displays,managed inventory,and processed sales
• Transactions. Built strong costumer relationships and
• Kept up with product trends.