Rufat Safarov
Baku
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Maxx Royal Bodrum
Maxx Assist
05.2024 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
Holiday Inn Baku
Reception
10.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Acapulco Hotel
Waiter
07.2023 - 09.2023
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Increased customer service ratings through personable service.
- Provided services efficiently and with high level of accuracy.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Baku Expo Center
Staff
10.2022 - 11.2022
- Assisted exhibitors in setting up and dismantling booths, ensuring a smooth event process.
- Maintained clean and inviting booth spaces, contributing to a positive overall impression of the event venue.
- Boosted exhibitor satisfaction, addressing concerns and providing solutions promptly.
- Coordinated volunteer efforts, maximizing their impact through strategic assignment and support.
Azerbaijan Travel International
Promoter
11.2021 - 10.2022
- Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
- Organized group tours by coordinating logistics, managing budgets, and ensuring seamless experiences for travelers.
- Organized and maintained VIP traveler program with discounts and special deals.
Education
Hospitality And Hotel Business
Azerbaijan Univeristy of Tourism And Management
Baku,Azerbaijan 06.2025
Hospitality And Management
IMC KREMS University
Austria, Krems 07.2023
Skills
Friendly, Positive Attitude
Problem-Solving
Flexible and Adaptable
Data Entry
Calm Under Pressure
Fidelio/Opera
Languages
Azerbaijani
Native language
Russian
Proficient
C2
English
Advanced
C1
Turkish
Intermediate
B1
Spanish
Beginner
A1
German
Beginner
A1
Certification
International conference on Islamophobia
Timeline
Maxx Royal Bodrum
Maxx Assist
05.2024 - Current
Holiday Inn Baku
Reception
10.2023 - 05.2024
Acapulco Hotel
Waiter
07.2023 - 09.2023
Conference of Turkish speaking countries
07-2023
International conference on Islamophobia
03-2023
Baku Expo Center
Staff
10.2022 - 11.2022
Azerbaijan Travel International
Promoter
11.2021 - 10.2022
Hospitality And Hotel Business
Azerbaijan Univeristy of Tourism And Management
Hospitality And Management
IMC KREMS University