Word/Docs
Kartal Ata Doğan
Flight Attendant
Istanbul
Summary
With experience at Ambassador Hotel and Biletix, I have developed strong communication, adaptability, and problem-solving skills, allowing me to excel in dynamic environments and deliver exceptional service. I am committed to making a meaningful impact through teamwork, attention to detail, and dedication.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Consultant and Supervisor
Biletix, Ticketmaster
09.2022 - 09.2024
- Contributed to organizing and managing major events such as concerts and stand-ups by artists (Tarkan, Sezen Aksu, Cem Yılmaz), ensuring business flow and smooth event execution.
- Assisted in organizing high-profile events such as Formula 1 and EuroCup Qualifications, maintained high rate of positive feedback rating from clients and visitors.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Front Desk, Guest Relations Staff
Ambassador Plaza Hotel
10.2020 - 01.2022
- Enhanced Front Desk efficiency by streamlining check-in and appointment scheduling processes, resulting in reduced wait times.
- Organized company meetings and events to ensure smooth execution and positive attendee feedback.
- Effectively managed a high volume of calls,averaging over 100 per day, while maintaining prompt and professional communication.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Education
University Degree - Faculty of Economics, Department of Public Finance
İstanbul University
Vezneciler, Fatih, Turkey06-2024
High School Diploma -
Şişli Terakki High School
Şişli, İstanbul06-2020
Skills
Mastering Time Optimization - Organizing tasks effectively, streamlining work, and meeting deadlines with ease
Critical Thinking & Adaptive Solutions - Using logic, creativity, and strategy to tackle challenges effectively
Dynamic Team Collaboration – Communicating effectively, contributing ideas, and working smoothly with others to achieve goals
Efficient Multitasking – Managing multiple tasks smoothly, prioritizing effectively, and delivering results under pressure
Customer Relationship Management – Building trust, resolving issues, and ensuring exceptional client experiences
Software
Powerpoint/Slides
Excel/Sheets
Sports, Travel, Music
Sports & Athletics: Competed professionally in swimming for Yeşilyurt Spor Kulübü. Later transitioned to handball, played Handball for Şişli Terakki and BJK Handball for six years.
Travel & Exploration: Passionate traveler, explored much of Europe and started solo travel at 15, with a desire to explore beyond Europe.
Music Enthusiasm: Developed an early interest in electronic music, starting with Techno and expanding into Deep House.
Additional Information
Turkish / Belgian Passport Holder
B / B1 Driving Licenses
Timeline
Consultant and Supervisor
Biletix, Ticketmaster
09.2022 - 09.2024
Front Desk, Guest Relations Staff
Ambassador Plaza Hotel
10.2020 - 01.2022
University Degree - Faculty of Economics, Department of Public Finance
İstanbul University
High School Diploma -
Şişli Terakki High School