Word / Docs
Kartal Ata Doğan
Cabin Crew Attendant
Istanbul
Summary
With experience at Ambassador Hotel and Biletix, I have developed strong communication, adaptability, and problem-solving skills, allowing me to excel in dynamic environments and deliver exceptional service. I am committed to making a meaningful impact through teamwork, attention to detail, and dedication, aligning with the responsibility programme’s focus on creating positive change in the world through education, empowerment and humanitarian aid.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Consultant and Supervisor
Biletix, Ticketmaster
09.2022 - 09.2024
- Contributed to organizing and managing major events such as concerts by artists like Tarkan and Sezen Aksu, and stand-up shows by Cem Yılmaz, ensuring business flow and smooth event execution.
- Assisted in organizing high-profile events such as Formula 1 and EuroCup Qualifications, maintained high rate of positive feedback rating from clients and visitors.
Front Desk, Guest Relations Stuff
Ambassador Plaza Hotel
10.2020 - 01.2022
- Enhanced Front Desk Efficiency by streamlining check-in and appointment scheduling processes, resulting in reduced wait times.
- Organized company meetings and events to ensure smooth execution and positive attendee feedback.
- Effectively managed a high volume of calls, averaging over 100 per day, while maintaining prompt and professional communication.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Education
University Degree - Faculty of Economics, Department of Public Finance
Istanbul University
Vezneciler, Fatih, İstanbul 04.2001 -
High School Diploma -
Şişli Terakki High School
Şişli, İstanbul 04.2001 -
Skills
Mastering Time Optimization - Organizing tasks effectively, streamlining work, and meeting deadlines with ease please shorten it
Critical Thinking & Adaptive Solutions - Using logic, creativity, and strategy to tackle challenges effectively
Dynamic Team Collaboration – Communicating effectively, contributing ideas, and working smoothly with others
Efficient Multitasking – Managing multiple tasks smoothly, prioritizing effectively, and delivering results under pressure
Customer Relationship Management – Building trust, resolving issues, and ensuring exceptional client experiences
Additional Information
I hold dual nationality, with my mother's heritage from Belgium and my father's from Turkey. This unique background has profoundly shaped my ability to embrace multiple cultures and become bilingual. Being multi-national has allowed me to appreciate the significance of cultural diversity and has deepened my understanding of how individuals from different backgrounds adapt and expect respect accordingly.
Software
Powerpoint / Slides
Excel / Sheets
Hobbies
Sports & Athletics: Started swimming at five and competed professionally for Yeşilyurt Spor Kulübü. Later transitioned to handball, playing for Şişli Terakki and Beşiktaş Handball Teams for six years.
Travel & Exploration: Passionate traveler, exploring much of Europe and starting solo travel at 15, with a desire to explore beyond Europe.
Music Enthusiasm: Developed an early interest in electronic music, starting with techno and expanding into Deep House.
Timeline
Consultant and Supervisor
Biletix, Ticketmaster
09.2022 - 09.2024
Front Desk, Guest Relations Stuff
Ambassador Plaza Hotel
10.2020 - 01.2022
University Degree - Faculty of Economics, Department of Public Finance
Istanbul University
04.2001 -
High School Diploma -
Şişli Terakki High School
04.2001 -