GÜRKAN KARAGÜZEL
SATIŞ ,PAZARLAMA,YÖNETİCİ
Izmir
Summary
Proven leader and effective problem-solver with extensive experience at İZMİR BÜYÜK ŞEHİR BELEDİYESİ. Excelled in team management and customer service, consistently achieving sales targets and enhancing customer satisfaction. Skilled in time management and adept at fostering strong client relationships, significantly boosting team performance and efficiency. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
SAHA TAKİP
İZMİR BÜYÜK ŞEHİR BELEDİYESİ
09.2018 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
YÖNETİCİ
ÖZ ŞANAL PERAKENDE A.Ş
02.2015 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
TEKNİK EKİP ŞEFİ
LG TEKNİK SERVİS
04.2013 - 04.2015
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Sales Supervisor
İNDEX AŞ
02.2011 - 07.2013
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Boosted sales by implementing effective training programs for new and existing employees.
Department Manager
BEST BUY AŞ
02.2009 - 10.2011
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
Manager
Enkay Products
10.2007 - 01.2009
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Supervisor
Teknosa
10.2003 - 07.2007
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
Bachelor of Arts - Electrical, Electronics Engineering Technologies
ÇINARLI ENDÜSTRİ MESLEK LİSESİ
Izmir, Turkey 04.2001 -
Skills
Problem-Solving
Team Management
Time Management
Customer Service
Certification
[Area of certification] Training - [Timeframe]
Timeline
SAHA TAKİP
İZMİR BÜYÜK ŞEHİR BELEDİYESİ
09.2018 - 07.2024
YÖNETİCİ
ÖZ ŞANAL PERAKENDE A.Ş
02.2015 - 03.2017
TEKNİK EKİP ŞEFİ
LG TEKNİK SERVİS
04.2013 - 04.2015
Sales Supervisor
İNDEX AŞ
02.2011 - 07.2013
Department Manager
BEST BUY AŞ
02.2009 - 10.2011
Manager
Enkay Products
10.2007 - 01.2009
Sales Supervisor
Teknosa
10.2003 - 07.2007
Bachelor of Arts - Electrical, Electronics Engineering Technologies
ÇINARLI ENDÜSTRİ MESLEK LİSESİ
04.2001 -