Gerti Kraja

Support clients in job orders, final quality control of the jobs before shipment and translation of job orders from English, Italian to Turkish.

• Provided real-time interpretation services between clients and laburatory staf.

• Delivered exceptional client service by prioritizing open communication channels, promptly addressing concerns or issues, and providing regular status updates
• Supported agents with administrative tasks, resulting in better client service and overall time management.
• Played an integral role in contributing to the overall success of the organization by finding new clientele and new markets.

• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Collected and performed analytical testing on in-process product.