Fevzi Totan
International Trade and Finance Expert
Izmir
Summary
Ambition is focused on establishing a robust career in international trade and finance by leveraging a solid academic foundation and practical experience. Aiming to cultivate expertise in global markets, financial analysis, and risk management while actively contributing to the growth and success of the organization. Committed to driving results through strategic insights and innovative solutions in a dynamic business environment. Eager to embrace challenges that foster professional development and enhance organizational objectives.
Overview
3
3
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Operation Content Moderation Representative
TELUS Digital Turkey
08.2022 - 09.2025
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
Education
B.A - International Trade and Finance
Aydin Adnan Menderes University
06.2022
Skills
- Strategic Planning
- Coordination
- Project Management
- Analytical Thinking
- Critical Thinking
- MS Office Knowledge
- Communication
- Leadership
- Crisis Management
- Presentation Skills
Certification
Leadership, NETKAMPÜS - 2019
Interests
Reading, Team Sports
SOCIAL ACTIVITIES
09.2021 – 09.2022 Aydin Adnan Menderes University – Journalism Community Member of Secretary
Timeline
Licensed [Driver] - [B2]
03-2023
Operation Content Moderation Representative
TELUS Digital Turkey
08.2022 - 09.2025
Leadership, NETKAMPÜS - 2019
03-2019
Effective Communication, NETKAMPÜS - 2019
03-2019
Body Language, NETKAMPÜS - 2019
03-2019
Entrepreneurship, NETKAMPÜS - 2019
03-2019
Digital Marketing, NETKAMPÜS - 2019
03-2019
B.A - International Trade and Finance
Aydin Adnan Menderes University