Esma Özmen

- Develop and implement global marketing strategies, including digital and online marketing campaigns, to raise awareness of copper sulphate pentahydrate worldwide.
- Conduct in-depth market research to identify target markets and customer segments in different countries and continents.
- Utilize various marketing platforms such as social media channels (including but not limited to) to effectively engage with potential customers worldwide.
- Leverage multilingual skills (Arabic, English, French) to communicate effectively with customers in different international markets.
- Proactively organize and update promotional material according to customer preferences.
- Receive and communicate effectively with customers via telephone calls, emails, and other communication channels.

- Developed and implemented global international marketing strategies to promote marble and stone products worldwide.
- Conducted market research to identify target markets, customer segments, and emerging trends in the global marble and stone industry.
- Effectively liaised with potential customers in other countries, visiting companies involved in marble, stone, and granite extraction to expand our product database by capturing photographs for inclusion; utilized research findings to propose new options based on customer preferences; provided personalized assistance by visiting extraction companies when clients had specific requests or inquiries.
- Utilized various digital marketing channels such as websites and social media platforms to reach potential customers worldwide.
- Created compelling content including brochures and presentations that highlighted the unique selling points of marble and stone products tailored for different international markets.
- Coordinated with external agencies or freelancers as necessary for translation services or localized marketing materials in different languages

- Successfully exported accessory and textile products from Turkey to Algeria, catering to consumer needs and preferences.
- Conducted market research to identify trends and demands in the Algerian market for accessory and textile products.
- Advised clients on suitable product selections based on their specific requirements, ensuring optimal customer satisfaction.
- Managed end-to-end export processes including sourcing products, negotiating prices with suppliers, arranging logistics, and handling customs documentation.
- Developed strong relationships with suppliers in Turkey to ensure consistent quality of products for export.

- Controlled and monitored investment operations within ANESRIF.
- Verified and committed contracts, amendments, land surveyor agreements, Sonelgaz agreements, and purchase orders.
- Established commitment forms, payment forms, and transfer orders.
- Prepared financial file (invoice, declaration of transfer of funds, G50, attestation of
service done, transfer order FNI and ANESRIF)
- Conducted reconciliation at the end of each year with FNI.
- Public procurement evaluation commissions.

- Assisted in providing loans and credit to individuals involved in agricultural projects to support the development of the national economy.
- Gained practical experience in assessing risks associated with setting up bank loans for various agricultural ventures.
- Conducted an in-depth study titled "Study of the Risks Associated with Setting Up Bank Loans" as part of my undergraduate master's thesis.

- Gained exposure to various aspects of banking operations, including investment banking and import-export operations.
- Assisted in export documentation and finance processes, gaining knowledge about export control regulations.
- Participated in import-export problem-solving activities and provided customer service related to export-import transactions.
- Conducted research for my Bachelor's thesis titled "Letter of Credit", which focused on this important financial instrument used in international trade.