Ece Aksen

Technical Business Analyst & Product Manager | New Generation Technology Team | IT and Business Development Department

Driving Digital Transformation & Data-Driven Solutions to Optimize Business Processes

Data Analysis & Reporting Solutions:

• Sustainability - Carbon & Water Footprint Reporting Project: Successfully led and executed the end-to-end development of a web application and Power BI dashboard to automate sustainability reporting processes. Took full ownership of the project, acting as the sole developer and project manager, while also analyzing business needs and ensuring alignment with strategic goals. Delivered a streamlined, accurate reporting system that supports data-driven decision-making in sustainability efforts.
• Sustainability-ESG (Environmental, Social, and Corporate Governance) Form Infrastructure Application and Reporting Project: developing a comprehensive web application and Power BI dashboard to enhance ESG reporting and decision-making processes.
• IT - Energy IT Director Dashboard & New Generation Technologies Dashboard: Developed customized dashboards for IT operations, streamlining support requests, project tracking, budget performance, and SLA compliance.
• Technologies: Python, Flask, SQL, Power BI, Streamlit, RPA

AI-Powered Solutions:

• Developed AI-driven PoCs for HR, R&D, and IT teams (CV Anonymization, Employee Feedback Analysis, Chatbot), aligning solutions with business needs. Organized AI seminars and workshops, and acted as product owner, managing priorities, coordinating teams, and preparing project roadmaps.
• Technologies: Python, OpenAI API, NLP

Core Responsibilities & Achievements:

• Collaborated with cross-functional teams to gather requirements and define product roadmaps for internal applications.
• Managed the post-launch phase of the Zorlu Energy Online Operations app, ensuring user needs and business goals alignment through system and process analyses.
• Project Management for IT and Business Development Department (Time and Budget Planning)
• Managed JIRA project and support processes for the Finance Department.

RPA Automation Solutions:

Managed the entire RPA automation lifecycle, including requirements gathering, analysis, testing, deployment, and support. Developed and improved processes to enhance efficiency and streamline workflows. Handled maintenance and ongoing support for existing automations.

Project Title: A Matheuristic Solution Methodology for the Transit Time Sensitive Liner Ship Scheduling and Container Routing Problem
Duration: 2 years
Team Size: 4 members (Team Leader)

Objective:

• Developed solutions for the ship scheduling and container routing problem, optimizing transit times while meeting customer demands.
• Led the project team, conducting literature reviews, analyzing data, and preparing content for publications.
• Utilized CPLEX and Python for optimization techniques.

Achievements:

• Successfully completed the project, which was submitted to TÜBİTAK and presented at multiple international conferences.(INFORMS Journal in California)
• Gained hands-on experience in optimization and operations research.

Courses Assisted:

• Information Technologies: SQL, HTML, CSS, JavaScript
• Computational Methods: MATLAB, Algorithmic Thinking
• System Dynamics: Stella Simulation, Project Workshops

Responsibilities:

• Delivered weekly 8-hour lab sessions, conducted problem-solving exercises, and evaluated exams.
• Worked full-time as a researcher and in the management department of industrial engineering, contributing to both academic and operational projects.

SAP-ABAP Programming Training

• Worked with Aygaz on SAP systems, learning ABAP programming and developing SAP-specific applications.

Autonomous Vehicle Tracking System

• Data Preparation: Used noise reduction and Google Image Scraping to gather and clean image data.
• SQL: Managed and stored data in SQL server using file paths for image storage.
• Skills: Gained practical experience in data cleaning, database management

Software Defined Networking (SDN) & Datacenter Management

• Researched SDN and delivered a presentation on Google Cloud Networking and Microsoft Azure Virtual Network.
• Contributed to datacenter server upgrades, optimizing network infrastructure.