Burcu Süzer
SW Test Engineer, Integration Engineer, Support Engineer
İzmir
Summary
Integration and Test Engineer with over 11 years of experience leading technology projects for renowned companies such as Netaş Nortel, Turkcell, Huawei, Ericsson, and Turk Telekom. Proficient in managing IPTV systems, data warehouse solutions, and conducting end-to-end testing. Dedicated to delivering top-notch solutions and ensuring excellent customer support. Enthusiastic about utilizing my expertise to achieve successful project outcomes. Learning about Test Automation for future projects.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
Work History
Integration Test Engineer
Ericsson
06.2016 - 01.2022
- Led end-to-end integration testing for the transformation of Turk Telekom's Multiscreen Video Platform.
- Executed firmware tests for Set Top Boxes, including TR-69/TR-135 standards testing.
- Prepared and analyzed performance optimization protocols and bug validation procedures.
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Technical Support Engineer
Ericsson
10.2018 - 01.2022
- Provided support for DTH and MVP Broadcast Systems in Türk Telekom Tivibu Project.
- Managed case updates, system upgrades, and integration efforts for advanced broadcasting equipment.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Integration Test Engineer
Ericsson
02.2015 - 08.2015
- Conducted integration tests for Avea's (former Turk Telekom) billing systems, ensuring smooth end-to-end operations.
- Developed and executed test protocols for BPPS and POS systems.
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Business Intelligence Specialist
BiSoft Information Technologies
05.2014 - 08.2014
- Designed and implemented data warehouses for the EÜAŞ (The Electricity Generation Corporation) Project.
- Created data models for efficient Oracle BI reporting and analysis.
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Software Test Engineer
Netaş
12.2013 - 03.2014
- Conducted testing for the Value Proposition Launch Project of Akbank, targeting Premier and Business Owner clients, as part of the online banking website renewal within the Scrum cycle at Akbank Gebze facility.
- Provided support for Akbank's mobile application testing processes.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Software Test Engineer
Huawei
04.2013 - 08.2013
- Developed and executed integration test cases for the charging module of a foreign mobile operator within the OBS/OCS department.
- Ensured seamless integration of the charging module with other system components.
Software Test Engineer
Netaş
01.2010 - 04.2013
- Led bug-fixing and testing activities for SIP lines and A2E Call Processing projects focusing on SIP communication.
- Designed and executed system integration tests for various SIP clients to ensure seamless interoperability.
- Designed and executed test cases for Turkcell’s billing department, utilizing Oracle BSCS, RTX database control, and Peasy.
- Validated web services using SOAP UI and Oracle DB within Turkcell R&D Gebze facility.
Education
Computer Engineering
Çankaya University
Ankara, Turkey 04.2003 - 01.2009
60th Year Anatolian High School
Izmir, Turkey 04.1997 - 01.2003
Skills
End-to-End Testing & Integration
Timeline
Technical Support Engineer
Ericsson
10.2018 - 01.2022
Integration Test Engineer
Ericsson
06.2016 - 01.2022
Integration Test Engineer
Ericsson
02.2015 - 08.2015
Business Intelligence Specialist
BiSoft Information Technologies
05.2014 - 08.2014
Software Test Engineer
Netaş
12.2013 - 03.2014
Software Test Engineer
Huawei
04.2013 - 08.2013
Software Test Engineer
Netaş
01.2010 - 04.2013
Computer Engineering
Çankaya University
04.2003 - 01.2009
60th Year Anatolian High School
04.1997 - 01.2003