Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
BÜLENT  KEÇELİ

BÜLENT KEÇELİ

CREDIT RISK AND COLLECTION MANAGER
Istanbul,TÜRKİYE

Summary

Prudent risk analyze, successfully implements framework by identifying, assessing and managing credit and investment transactions to safeguard assets and minimize potential losses.

Judicious with solid understanding of credit and risk management and quantitative analysis. Familiarity with credit risk monitoring mechanisms, risk mitigation and credit and investment exposures.

Knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures.

Forward-thinking with customer relations and credit analysis expertise. Offering more resolving credit disputes and making recommendations on bad debt accounts.

Multi-talented track record of SME, Micro-SME and Agriculture banking success. Leverages persuasive communication skills to obtain payments on past due accounts.

Highly-qualified adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options.

Overview

26
26
years of professional experience
1
1
Language

Work History

ADMINISTRATIVE FOLLOW-UP MANAGER

TÜRK EKONOMİ BANKASI AŞ.
HEAD OFFICE
08.2016 - Current
  • With team of approximately 18 people, monitoring and collecting problematic SME, small business and agricultural loan receivables throughout country and taking all actions to eliminate bank's possible loss.
  • Increased recovery rates by conducting thorough investigations into debtor circumstances and tailoring collection approaches accordingly.
  • Collaborated with sales and customer service teams to identify potential issues early on, preventing further escalation of delinquent accounts.
  • Collaborated with legal counsel on complex cases, ensuring all necessary documentation was prepared for litigation.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
4. LEVENT BRANCH
06.2014 - 08.2016
  • Developed and executed strategies to grow bank''s loan portfolio, expanding business opportunities.
  • Resolved escalated customer issues quickly and efficiently while demonstrating empathy towards clients' concerns resulting in higher customer retention rates.
  • Optimized staff productivity through effective scheduling, task delegation, and performance monitoring.
  • Strengthened cross-selling initiatives by identifying customers'' financial needs and recommending suitable products or services.

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
FINDIKLI BRANCH
05.2012 - 06.2016

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
BEYAZIT BRANCH
01.2009 - 05.2012

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
LALELİ BRANCH
05.2008 - 12.2008

SME Banking Sales Manager

TÜRK EKONOMİ BANKASI AŞ.
EMİNÖNÜ BRANCH
06.2005 - 05.2008
  • Evaluated loan applications thoroughly before approving or denying them.
  • Collaborated with cross-functional teams, streamlining processes for better customer service.
  • Managed diverse portfolio of clients, ensuring timely payment processing and account maintenance.
  • Developed thorough understanding of each client''s financial situation, allowing for customized solutions tailored to their needs.

SME Banking Sales Manager

AKBANK TÜRK AŞ.
GÜNEŞLİ BRANCH
08.2003 - 06.2005

Corporate Banking Relationship Assistant Manager

PAMUKBANK T.A.Ş.
GÜNEŞLİ CORPORATE CENTER
07.2000 - 06.2003
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Management Trainee

PAMUKBANK T.A.Ş
BAYRAMPAŞA BRANCH
08.1998 - 11.1999
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Analyzed customer feedback to identify areas for improvement.
  • Described product to customers and accurately explained details and care of merchandise.

Education

Some College (No Degree) - International Relations And Affairs

UNIVERSITY OF ISTANBUL
ISTANBUL
Current

60,19 - FACULTY OF ECONOMICS

UNIVERSITY OF ISTANBUL
ISTANBUL
06-1999

Skills

  • P >

    Quantitative Analysis

  • P>

    Collateral Valuation

  • P>

    Credit policy development

  • P>

    Borrower Evaluation

  • P>

    Delinquency monitoring

  • P>

    Loan recommendations

Accomplishments

    Effective team management, analytical perspective, versatile and detailed thinking, result-oriented action, decision-making by taking initiative, sales in different customer segments for many years (as portfolio&branch manager) and perfect results in bad loan receivable management for the last 8 years, with the team of 18 staff. Results that make a difference in the sector with the mentality of "Reducing the Possible Loss Amount" of the bank's problematic loan portfolio.

Interests

International Relations, Politics, History, Psychology, Sociology

Timeline

ADMINISTRATIVE FOLLOW-UP MANAGER

TÜRK EKONOMİ BANKASI AŞ.
08.2016 - Current

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
06.2014 - 08.2016

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
05.2012 - 06.2016

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
01.2009 - 05.2012

Bank Branch Manager

TÜRK EKONOMİ BANKASI AŞ.
05.2008 - 12.2008

SME Banking Sales Manager

TÜRK EKONOMİ BANKASI AŞ.
06.2005 - 05.2008

SME Banking Sales Manager

AKBANK TÜRK AŞ.
08.2003 - 06.2005

Corporate Banking Relationship Assistant Manager

PAMUKBANK T.A.Ş.
07.2000 - 06.2003

Management Trainee

PAMUKBANK T.A.Ş
08.1998 - 11.1999

Some College (No Degree) - International Relations And Affairs

UNIVERSITY OF ISTANBUL

60,19 - FACULTY OF ECONOMICS

UNIVERSITY OF ISTANBUL
BÜLENT KEÇELİCREDIT RISK AND COLLECTION MANAGER