Ayşegül Ilgaz
Çağrı Merkezi Müşteri Temsilcisi
Konya
Summary
Dynamic customer service professional with a friendly, positive attitude and strong teamwork skills, honed at Mavirota Turizm. Proven ability to adapt quickly to new technologies while maintaining a detail-oriented approach. Committed to enhancing customer satisfaction and fostering collaborative environments, ensuring efficient operations and effective communication.
Overview
9
9
years of professional experience
3
3
Certifications
1
1
Language
Work History
Çağrı Merkezi Satış Ve Vize Departmanı
Mavirota Turizm
11.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Çağrı Merkezi Müşteri Temsilcisi
Pusula Call Center
01.2024 - 10.2024
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Çağrı Merkezi Müşteri Temsilici
Comdata Türkiye
02.2017 - 12.2023
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Çağrı Merkezi Müşteri Temsilcisi
Arvato Berteslman
09.2015 - 02.2017
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
75 Yıl Lisesi
Konya 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Certification
Bilgisayar Operatörlüğü
Timeline
ÇAğrı Merkezi Müşteri Temsilcisi
04-2026
Çağrı Merkezi Satış Ve Vize Departmanı
Mavirota Turizm
11.2024 - 02.2025
Çağrı Merkezi Müşteri Temsilcisi
Pusula Call Center
01.2024 - 10.2024
Bilgisayar Operatörlüğü
03-2021
Çağrı Merkezi Müşteri Temsilici
Comdata Türkiye
02.2017 - 12.2023
Çağrı Merkezi Müşteri Temsilcisi
Arvato Berteslman
09.2015 - 02.2017
High School Diploma -
75 Yıl Lisesi
04.2001 -