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Associate Principal Engineer

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Dynamic professional with a proven track record in customer service and team leadership, notably at ATÜ Duty Free. Skilled in fostering teamwork and collaboration, coupled with exceptional problem-solving abilities. Demonstrates a friendly, positive attitude, significantly enhancing customer experiences and operational efficiency. Achieved a notable increase in team performance, underscoring a commitment to excellence and results.

Proven team leader and effective communicator, I excelled at TGS by enhancing team productivity and customer satisfaction. With expertise in Microsoft Office and a knack for problem-solving, I consistently adapted to new challenges, demonstrating a dependable work ethic. My approach not only improved operations but also fostered a collaborative and positive work environment.

Sayın Yetkili,

Kapadokya Üniversitesi Sivil Havacılık ve Ulaştırma İşletmeciliği bölümü mezunu olarak, havacılık sektöründe farklı pozisyonlarda edindiğim deneyimle birlikte yolculuğuma devam etmekteyim. 2023 yılının Nisan ayından bu yana SunExpress Havayolları’nda kabin memuru olarak görev yapmaktayım. Bu görevim süresince uçuş güvenliği, yolcu memnuniyeti, kriz yönetimi ve takım çalışması alanlarında aktif rol alarak profesyonel becerilerimi daha da geliştirme fırsatı buldum.

Daha önce Pegasus Havayolları’nda hem misafir hizmetleri memuru hem de harekat memuru olarak görev aldım. Bu deneyimler, operasyonel süreçlere hakimiyetimi artırdığı gibi, saha içindeki disiplinli çalışma anlayışımı da pekiştirdi. Yolcuyla ilk temastan uçuş sonuna kadar olan süreçte hem ön sahada hem de operasyon merkezinde görev almış biri olarak, uçuş bütünlüğüne farklı açılardan katkı sunabilen bir yapım var.

İletişim becerilerim, çözüm odaklı yaklaşımım ve öğrenmeye olan isteğim sayesinde bulunduğum her pozisyonda fark yaratmaya çalıştım. Kurum kültürüne uyum sağlama ve temsil gücümün yüksek oluşu ile ekip ruhuna katkı sunarak çalıştığım tüm birimlerde olumlu geri bildirimler aldım.

Sektördeki gelişmelere açık, dinamik ve sorumluluk almaktan çekinmeyen bir ekip üyesi olarak, sizinle de çalışmaktan büyük mutluluk duyarım. Uygun gördüğünüz takdirde, yüz yüze görüşerek size kendimi daha detaylı anlatmaktan memnuniyet duyarım.

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Saygılarımla,
Serap Aybek

ANIL CAN

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