Ahmed Aljohani
Aviation Management
Jeddah,Makkah
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Cabin Attendant
Saudi Airlines
Riyadh
07.2019 - Current
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Ensured safety and comfort of customers onboard aircraft.
Cashier
NESMA United Ltd - Jollibee
Jeddah, Makkah
02.2018 - 06.2019
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
Founder of Restaurant
ECO BURGER
Jeddah , Makkah
01.2018 - 01.2019
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Drove operational improvements which resulted in savings and improved profit margins.
Aviation Services Internship
Glamour
Jeddah, Makkah
04.2017 - 07.2017
- Airlines supervisor.
- Management.
Airport Internship
Waseca Municipal Airport
Waseca, Minnesota
04.2016 - 06.2016
- Delivered services to customer locations within specific timeframes.
Barista
Starbucks
Jeddah, Makkah
01.2009 - 01.2010
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Secretary
Advanced contracting and construction Co.
Jeddah, Makkah
01.2008 - 01.2009
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Bachelor of Science - Aviation Management
Minnesota State University
Mankato, USA 04.2012 - 05.2016
Diploma - English Course
ELS Language Center
Saint Paul, Minnesota, USA 10.2010 - 01.2012
Skills
MS-Office
Teamwork
Management experience
Communication skills
Schedule Management
Timeline
Cabin Attendant
Saudi Airlines
07.2019 - Current
Cashier
NESMA United Ltd - Jollibee
02.2018 - 06.2019
Founder of Restaurant
ECO BURGER
01.2018 - 01.2019
Aviation Services Internship
Glamour
04.2017 - 07.2017
Airport Internship
Waseca Municipal Airport
04.2016 - 06.2016
Bachelor of Science - Aviation Management
Minnesota State University
04.2012 - 05.2016
Diploma - English Course
ELS Language Center
10.2010 - 01.2012
Barista
Starbucks
01.2009 - 01.2010
Secretary
Advanced contracting and construction Co.
01.2008 - 01.2009