SAP System
ÖZNUR AKDOĞAN
Quality Control Engineer
Istanbul
Summary
Metallurgical and materials engineer with 5+ years of experience in quality control, material testing, and production optimization in the refractory and ferro alloy industries. Skilled in laboratory analysis, ISO certification processes, and customer complaint resolution. Acting as the central quality contact for international laboratory units; overseeing analysis consistency, data reporting standards, and inter-site technical alignment. Currently seeking to transition into advanced technical roles with global impact, including process consultancy, quality systems leadership or compliant reporting support.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Quality Control Engineer
CoreX Metals and Mining Holding
04.2023 - Current
- Conducted product quality analysis and reporting for diverse metallurgical materials (FeCr, FeNi, refractory ores).
- Oversee and assist production processes from raw material input to final output.
- Managed international sales documentation while ensuring adherence to compliance procedures
- Conducted customer complaint analysis, monitoring, and resolution.
- Utilization of digital technologies (e.g., Power BI dashboards, LIMS integration).
- Facilitated lab equipment procurement and developed technical specifications.
- Contribution to R&D efforts: method development and experimental planning for new materials.
- Engaged with multi-site ISO systems (9001, 14001, 45001), facilitating compliance coordination across locations
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
- Conducted regular vendor evaluations to maintain supplier performance standards and drive ongoing improvements in component quality.
- Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
- Increased customer satisfaction levels through close collaboration with sales teams to address client feedback, resolve issues, and implement continuous improvements.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Managed ISO certification processes by crafting detailed documentation packages and overseeing requisite employee training programs
- Developed and audited practices, programs, and reporting system metrics for optimal efficiency.
Quality Control and RD Engineer
Metamin Mümessillik Inc.
01.2020 - 01.2022
- Company Overview: Quality Control Engineer Manufacturing of refractories that provide linings for high temperature furnaces and other processing units.
- Studying of R&D measurement/testing/analyzing
- Process control
- Management of input quality control
- Developing new products according to customer demands
Manufacturing Process Engineer
Tart Industrial Packaging Inc.
02.2020 - 08.2020
Intern Engineer
Teknik Alüminyum
01.2018 - 01.2019
Intern Engineer
Şişecam Flat Glass Inc.
01.2016 - 01.2017
Education
Bachelor of Science - Metallurgical and Materials Engineering
Istanbul University
Maths - Physics
Corlu Mehmet Akif Ersoy High School
Skills
Quality control inspections
Quality management systems
Technical calibration
Root-cause analysis
Quality control management
Laboratory testing
Customer focus
Statistical process control (SPC)
ISO 9000 standards
Team leadership
Certification
English – B2 High intermediate certificate
Software
LIMS System
Microsoft Office
Timeline
Quality Control Engineer
CoreX Metals and Mining Holding
04.2023 - Current
Manufacturing Process Engineer
Tart Industrial Packaging Inc.
02.2020 - 08.2020
Quality Control and RD Engineer
Metamin Mümessillik Inc.
01.2020 - 01.2022
Intern Engineer
Teknik Alüminyum
01.2018 - 01.2019
Intern Engineer
Şişecam Flat Glass Inc.
01.2016 - 01.2017
Maths - Physics
Corlu Mehmet Akif Ersoy High School
Bachelor of Science - Metallurgical and Materials Engineering
Istanbul University