Özlem Hakı
Industrial Engineer
Süleymanpaşa
Summary
Results-oriented Industrial Engineer with hands-on experience in process improvement and BPMN-based process modeling. Contributed to improving operational efficiency in both manufacturing and financial services environments. Experienced in using ARIS for process mapping and applying root cause analysis in process engineering.
Strong analytical mindset with the ability to solve problems and collaborate effectively with cross functional teams. Highly interested in project management, operational excellence, and data-driven decision-making. Focused on delivering practical, impactful and green solutions to improve business performance and sustainability.
Overview
2
2
years of professional experience
1
1
Language
Work History
Project Member
EnerjiSA Dağıtım
09.2025 - 12.2025
- Applied machine learning to optimize maintenance and investment decisions in energy distribution systems at Enerjisa.
Project and Efficiency Intern
REKA OIL
02.2025 - 06.2025
Factory Operations and Business Development Department, Long-Term Internship
- Actively contributed to operational process improvement initiatives within the Projects & Efficiency Department.
- Conducted root cause analysis on oily wastewater treatment processes to support chemical cost reduction.
- Analyzed on-site operational data and developed optimization recommendations to improve efficiency.
- Gained practical experience in problem solving, data analysis, and sustainable cost optimization through real-life operational challenges.
Process Development Intern
Garanti BBVA
07.2024 - 09.2024
Organization & Process Development Department Short-Term Internship
- Evaluating and understanding corporate business processes and applying strategies to enhance efficiency.
- Preparing and updating detailed documentation of processes and workflows.
- Modeling and updating processes using ARIS software.
- Assisting in project planning and execution.
- Identifying and suggesting opportunities for process improvements.
- Providing information and training on processes, and developing effective communication skills.
Sustainability Associate
Garanti BBVA
09.2023 - 07.2024
Sustainability Unit, Part Time Working Student
- Analysis and reporting on global and national sustainability trends.
- Conducting financial sustainability assessments.
- Preparing training materials and supporting the presentations.
- Contributing to sustainability projects and collaborate with the teams.
- Conducting research to develop strategic recommendations for sustainability initiatives.
Education
Bachelor of Science - Industrial Engineering
Çukurova University
Adana, Türkiye06.2025
Erasmus Exchange - Management Engineering
Bialystok University of Technology
Bialystok, Poland02.2025
General Talent
Tekirdağ Art & Science Center
Tekirdağ, Türkiye06.2020
High School Diploma -
Tekirdağ Anatolian High School
Tekirdağ, Türkiye06.2020
High School Diploma -
Çanakkale Science High School
Çanakkale, Türkiye06.2020
Skills
Process improvement
Operational Excellence
Technical reporting
Project management
Negotiation
Sustainability
Websites
Interests
Traveling, Photography
Timeline
Project Member
EnerjiSA Dağıtım
09.2025 - 12.2025
Project and Efficiency Intern
REKA OIL
02.2025 - 06.2025
Process Development Intern
Garanti BBVA
07.2024 - 09.2024
Sustainability Associate
Garanti BBVA
09.2023 - 07.2024
Bachelor of Science - Industrial Engineering
Çukurova University
Erasmus Exchange - Management Engineering
Bialystok University of Technology
General Talent
Tekirdağ Art & Science Center
High School Diploma -
Tekirdağ Anatolian High School
High School Diploma -
Çanakkale Science High School
Communities & Volunteering
1.5 Adana Thrust Team | Sponsorship Team Leader TEKNOFEST B3 Liquid Fuel Rocket Engine Development Category – 1st Place Champion | 2025
- Led end-to-end sponsorship life cycles, securing vital funding and technical support while maintaining long-term stakeholder relationships.
- Orchestrated business project plans in collaboration with the engineering team, utilizing CPM and time-management techniques to ensure milestone compliance.
- Spearheaded efforts to standardize team operations, developing internal documentation and workflow protocols to enhance organizational maturity.
- Managed multi-channel social media strategies to increase brand visibility, focusing on data-driven content creation to showcase technical milestones.
Sopu Academy | Volunteer Co-Trainer Helsinki, Finland Based Ed-Tech
- Facilitated high-impact training sessions for participants in Türkiye, applying Finnish educational methodologies to develop negotiation, mediation, and conflict resolution skills through interdisciplinary case studies.
- Coached three diverse groups on negotiation techniques, guiding them through complex simulations to achieve "win-win" outcomes and transformative learning experiences.
- Spearheaded social media strategy and content lifecycle for the "Sopu Day" event in partnership with Zemin İstanbul, enhancing brand engagement and visibility across digital platforms.
- Effectively bridged the gap between Finnish approaches and the Turkish market, ensuring cultural relevance while maintaining the startup's global standards.