Environment
Özhan Baykal
Back Office | Commodity Trading
Istanbul
Summary
I worked in the back office department of the energy industry for about 10 years. During this time, I gained extensive experience in improving operational processes, data analysis and reporting, customer relationship management, after-sales support, personnel training, and team management. Thanks to my attention and analytical ability, I increased efficiency in business processes. I made significant contributions to both individual and teamwork with my dynamic and solution-oriented approach. Recently, I have been improving my knowledge and skills in commodity trading and content editing. I attend trainings on new subjects to increase my competencies.
I aim to continue sharing the expertise I have accumulated throughout my career in a way that provides meaningful contributions.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
7
7
Certificates
3
3
Languages
Work History
Senior Trade Support and Operation Specialist
Akenerji Elektrik Uretim A.S.
Beyoglu, Istanbul
01.2022 - 02.2024
- Contributing to overall team success by providing training and mentoring to junior staff.
- Monitoring and interpreting changes in the Electricity Market Balancing and Reconciliation Regulation and the Electricity Market Law and ensuring that opinions are received from relevant departments.
- Creating and managing project plans, timelines, and budgets.
- Designing and ensuring the implementation of processes and procedures to facilitate operations.
- Reporting and presenting to senior management.
- Ensuring business procedures and corporate compliance requirements remain maximal.
- Complying with ETRM procedures daily.
- Exchanging information with all units for the company (finance, accounting, risk, production, law, purchasing etc. units).
- Ensuring that customs procedures are completed by the team.
- Assisting in making calculations regarding VAT refunds.
- Control of transactions entered into the ETRM system.
- Automatic calculation of invoices of companies in the balancing group and making reconciliations with companies.
- To support the making of annual gas agreements for the electricity production of Erzin Natural Gas Combined Cycle Power Plant, which has an installed capacity of 904 MW.
- Renewing TCAT Registrations every year and signing auction rules regarding cross-border trade.
- Identifying commercial and operational risks and reporting them to the risk department.
- Organizing visits to EXIST, TEİAŞ, BOTAŞ and EMRA.
- Examining, negotiating, and signing all articles of commercial agreements (European Federation of Energy Traders "EFET", The International Swaps and Derivatives Association "ISDA", Electricity Purchase/Sale Agreements, Contract for Difference "CfD", Service Agreements, Broker Agreements, Gas Supply Agreements, Balancing Group Agreements, Non-disclosure Agreements "NDA", etc.).
- Carrying out the necessary work to comply with the European Union Border Carbon Mechanism regulation and informing the company management.
- Submitting requests to official institutions and ensuring that letters from official institutions are responded to as soon as possible.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
Trade Support and Operation Specialist
Akenerji Elektrik Uretim A.S.
Beyoglu, Istanbul
07.2018 - 01.2022
- Negotiation of contracts regarding wholesale trade.
- Calculation of wholesale trade invoices (electricity, gas, brent, carbon, brokerage, service, imbalance and savings amounts etc.).
- Monitoring credit limit accounts assigned to companies.
- Calculation of guarantee amounts and obtaining them from companies.
- Conducting necessary correspondence with official institutions.
- Preparation of protocols for agreed transactions.
- Providing all information, documents and accounts to the program provider to prepare and design the purchased ETRM program according to the needs of the users.
- To support the completion of negotiations for participation in the European Energy Exchange and to take responsibility for the preparation of the requested documents.
- Monitoring and directing the companies that join or leave the balancing group.
- Preparation of reports and presentations requested by the back office manager and commercial director.
- Tracking and reporting receivables.
- Initiating and following up legal proceedings for uncollectible receivables.
Trade Support and Operation Assistant Specialist
Akenerji Elektrik Uretim A.S.
Beyoglu, Istanbul
03.2016 - 07.2018
- Calculation of system usage invoices and control of the monthly published tariff.
- Finding solutions that meet customer demands.
- Assisting in the preparation of risk committee presentations.
- Entering tariff estimates into the system for annual budget calculations.
- Preparation of protocols and completion of the approval process (email confirmation).
- Recording of valuable documents with internal procedures and execution of return processes.
- Broker, notary, service, etc. Tracking expenses and informing the operations manager.
- Keeping monthly meeting notes and entering into the internal correspondence system.
Sales Support Assistant Specialist
Akenerji Elektrik Uretim A.S.
Beyoglu, Istanbul
04.2015 - 02.2016
- Registration of retail customers who are supplied with electricity.
- Archiving of customer registration documents.
- Procurement of customer data from electricity distribution companies.
- Calculation of invoices and notification to customers.
- Collection tracking.
- Sending debt information to customers.
- Notifying legal department of customers whose electricity will be cut off.
- Preparation of official letters to be sent to retail customers.
Intern
Limak Enerji Ticareti A.S.
Sarıyer, Istanbul
06.2014 - 07.2014
- Price prediction and analysis.
- Free consumer demand processes.
- Consumption forecast.
- Support for business processes.
Education
BBA - Farabi Exchange Program, Department of Business Ad
09.2013 - 06.2014
BBA - Faculty Of Economic And Administrative Sciences
09.2010 - 06.2013
Skills
Staff Training and Development
Operations Management
Scheduling and Coordination
Contract Administration
Problem-solving aptitude
Team Leadership
Delegating Work
Active Listening
Employee Motivation
Performance Improvement
MS Office (Word, Excel, PowerPoint, Power BI, Visio, Outlook)
Certification
Mentoring Other People
Interests
Child Development
Swimming
Economy
Ping Pong
Timeline
Mentoring Other People
05-2024
Leading in a Time of Crisis
05-2024
Building Self-Confidence
05-2024
Boğaziçi University Lifelong Education Center- Leadership Development Program (18th Term)
11-2023
Whiskey Culture and Tasting
11-2023
Networking
03-2023
Senior Trade Support and Operation Specialist - Akenerji Elektrik Uretim A.S.
01.2022 - 02.2024
Trade Support and Operation Specialist - Akenerji Elektrik Uretim A.S.
07.2018 - 01.2022
Trade Support and Operation Assistant Specialist - Akenerji Elektrik Uretim A.S.
03.2016 - 07.2018
Sales Support Assistant Specialist - Akenerji Elektrik Uretim A.S.
04.2015 - 02.2016
Intern - Limak Enerji Ticareti A.S.
06.2014 - 07.2014
Eskisehir Osmangazi University - BBA, Farabi Exchange Program, Department of Business Ad
09.2013 - 06.2014
Body Language and Elocution
03-2013
Afyon Kocatepe University - BBA, Faculty Of Economic And Administrative Sciences
09.2010 - 06.2013