Özge Güneş Ertek
IT Business Partner
Istanbul
Summary
Professional experience in Information Technologies in various fields related to; Agile Project Management, product backlog management , business and technical analysis, and web service structures in different units in E-commerce sectors since 2017
Overview
7
7
years of professional experience
1
1
Language
Work History
IT Business Partner
LC Waikiki
09.2023 - Current
- In order to meet the IT needs of e-commerce business units quickly and with high quality
- Ensuring coordination within IT in order to manage customer and stakeholder relationships
- Alignment of the system demand, which concerns more than one unit within the company, at the process owner level; It enables compromise and common ground to be found
- Ensuring that the requests of relevant people in need are received correctly and internal communication is established correctly, and organizing regular meetings on this issue
- Identifying dependencies within IT E-Commerce Application development teams and coordinating the necessary efforts at the stages where OKR priorities and plans are discussed
- Making dependencies in different domains visible
- Monitoring and regular reporting of the work list agreed upon on the basis of OKRs,
- Coordinating and reporting on issues that concern more than one IT ECommerce team and for which a project manager is not assigned
- Ensuring communication between relevant requesters and IT on issues that require changes in priorities and plans, and coordinating all relevant stakeholders
Digital Product Manager
LC Waikiki
08.2020 - 09.2023
- Determining and implementing the product strategy of the LC Waikiki mobile app
- Managing the product backlog and prioritising them based on changing requirements
- Work cross-functionally with IT, UX, Analytics, Sales, and other internal teams to create and drive mobile app product strategies
- Understanding the needs of the users, conducting market research and developing new features and products in this direction
- Managing and monitoring the product development process and coordinating with relevant stakeholders
- Keeping in touch with users, collecting feedback and offering products that meet the customer needs
Integration Engineer
Aydinli Grup
12.2018 - 08.2020
- Development of web services and integrations that will provide internal and external data flows within the company
- Making go-live plans for the developed integrations and providing problem solving support after the live transition
- Knowledge about WebServices, API, JSON, XML, SQL, Javascript
System Analyst
Aydinli Grup
07.2017 - 12.2018
- Performing business analysis of development requests from internal customers on SAP MM and SD modules
- Preparation of technical requirement documents
- Ensuring project follow-up by working one-to-one with ABAP software developers
- Performing tests of the developments for which business analysis was carried out and ensuring their transfer to the end user
Education
Mathematical Engineering
Yıldız Technical University
04.2001 -
Skills
Jira
Relationship Building
Strategic Planning
Cross-Functional Teamwork
Project Management
Sharepoint
Microsoft List
Timeline
IT Business Partner
LC Waikiki
09.2023 - Current
Digital Product Manager
LC Waikiki
08.2020 - 09.2023
Integration Engineer
Aydinli Grup
12.2018 - 08.2020
System Analyst
Aydinli Grup
07.2017 - 12.2018
Mathematical Engineering
Yıldız Technical University
04.2001 -