Özge Çetinkaya
KADIKOY,Türkiye
Summary
Organised and dependable in Energy Sector with 10 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.
Offering strong teamwork and communication skills with knack for problem-solving and process improvement. Knowledgeable about lean methodologies and eager to apply analytical thinking to drive operational efficiency. Ready to use and develop leadership, project management, and continuous improvement skills in Manager of Global Supply Chain Processes Excellence role.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
FOREIGN TRADE PROCESS LEADER
OPET PETROLCULUK A.S.
ISTANBUL, TURKEY
05.2024 - 03.2025
- I joined the Foreign Operations team, established with the aim of growth in both import and export areas due to the impact of the Russia-Ukraine war, as a Process Manager at the first-level management level
- As the key account management responsible for Alkagesta LTD, which is the company's largest customer and where we provide storage services and trade products within the scope of bunker sales, I manage the entire process from start to finish
- I am also responsible for managing the demurrage costs of the cargoes carrying 5 million tons of products in the company's annual supply plan.
- As the Foreign Supply team, we are in a priority position in the company's investment plan and target, and I am in the leadership team for the evaluation and inclusion of new candidates in the team's growth process
- I took part as a key user in the digitalization project we started jointly with the finance team, and we are working to correctly integrate the supply and trade unit payments into the system.
- I am responsible for the management of the Authorized Obligation certificate renewal, which will be subject to audit as of 31.12.2025.
IMPORT SCHEDULER
SHELL&TURCAS PETROL A.Ş.
ISTANBUL, TURKEY
04.2020 - 05.2024
- Managing the company's import process from start to finish, approximately 4 million tons annually before the Russia-Ukraine war and approximately 2.5 million tons annually after the war.
- Ensuring high benefit operational excellence by optimizing and managing the operation flawlessly with cost analysis.
- Improving processes to make them beneficial by reducing them within the scope of the digital project.
COMPLIANCE & ASSURANCE ANALYST
SHELL&TURCAS PETROL A.Ş.
ISTANBUL, TURKEY
03.2018 - 03.2020
- Being responsible for the compliance of the company's distribution activities with the legislation and ensuring that each activity is reported in accordance with the procedure
- Supplying the handling operation called Marker to all facilities and ensuring the follow-up and coordination of the operation from start to finish
- Actively taking part in the LPG optimization project as an additional task.
CUSTOMER OPERATIONS SENIOR SPECIALIST
SHELL&TURCAS PETROL A.Ş.
İstanbul, TURKEY
03.2015 - 03.2018
- Ensuring operational excellence for B2B and B2C retail customers by determining their short and long-term needs, demands and suggestion
- Supporting the adaptation process of new team members
Education
Bachelor of Business Administration - POLITICAL SCIENCE AND PUBLIC ADMINISTRATIONS
PAMUKKALE UNIVERSITY
TURKEY 09.2009 - 07.2014
Erasmus Exchange Student - POLITICAL SCIENCE AND PUBLIC ADMINISTRATIONS
University of Peloponnese
GREECE 09.2012 - 06.2013
Skills
- Microsoft Programmes
- Operations leadership
- Resilience under pressure
- Communication skills
- Team Leadership
- Crisis management capabilities
- Knowledge of regulatory compliance
- Negotiation mastery
- Crisis handling
Additional Information
Single
Languages
English
Advanced
Dutch
Beginner
Preferences
- I have no restrictions on traveling as required by my job. In addition, I have no obstacles to moving if I am accepted for the position.
Personal Information
- Place of birth: IZMIR
- Date of birth: 11/20/91
- Gender: Kadın
- Marital status: SINGLE
Affiliations
- Solo Travels
- Science Fiction
- Aikido
- Tennis
References
References available upon request.
Timeline
FOREIGN TRADE PROCESS LEADER
OPET PETROLCULUK A.S.
05.2024 - 03.2025
IMPORT SCHEDULER
SHELL&TURCAS PETROL A.Ş.
04.2020 - 05.2024
COMPLIANCE & ASSURANCE ANALYST
SHELL&TURCAS PETROL A.Ş.
03.2018 - 03.2020
CUSTOMER OPERATIONS SENIOR SPECIALIST
SHELL&TURCAS PETROL A.Ş.
03.2015 - 03.2018
Erasmus Exchange Student - POLITICAL SCIENCE AND PUBLIC ADMINISTRATIONS
University of Peloponnese
09.2012 - 06.2013
Bachelor of Business Administration - POLITICAL SCIENCE AND PUBLIC ADMINISTRATIONS
PAMUKKALE UNIVERSITY
09.2009 - 07.2014