Zeynep Ünal
Human Resources
İstanbul
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Food and Beverage Attendant
Vakko Hotel Sumahan Bosphorus
05.2025 - Current
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Sales Operation Assistant Specialist
VAKKO
02.2024 - 07.2024
- I took an active role in carrying out both individual and corporate sales at VANILLA ROCOCO, a boutique pastry shop within VAKKO Holding.
IT Recruitment Assistant Specialist
Talentown
08.2023 - 02.2024
- Screening suitable candidates according to the information received from the client company, finding qualified candidates.
- Opening job advertisements through employer accounts and evaluating incoming applications.
- Contacting suitable candidates via e-mail and phone conducting preliminary interviews over the phone.
- Doing interview with candidates.
- Following up the processes of the candidates related to the customer company from start to finish.
- Utilized LinkedIn Recruiter to identify and engage potential candidates, expanding the pool of available talents.
Human Resources Intern
PENTI
05.2023 - 06.2023
- I actively participated in the hiring process for 150 stores on average.
- I oversaw the proposal and documentation procedures for the selected applicants in addition to the interview processes.
- I communicated the results of all interviews, and the position offers for store manager and store assistant manager based on manager.
- In addition to conducting exit interviews with departing employees, I also scanned resumes across many professional portals.
- I checked the candidates' references.
Human Resources Intern
Saya Psychology
10.2020 - 11.2020
- Training and Internship Program( Clinical Interview and Evaluation, MMPI Training, Case Sharing, Role Play).
Education
J.D. - Philosophy
04.2001 -
Skills
Food preparation
Staff supervision
Cross-training capabilities
Customer service
Safe food handling
Computer skills
Written communication
Active listening
[Language] fluency
Certification
June 2023 | Lümen Psychology
Timeline
Food and Beverage Attendant - Vakko Hotel Sumahan Bosphorus
05.2025 - Current
Sales Operation Assistant Specialist - VAKKO
02.2024 - 07.2024
IT Recruitment Assistant Specialist - Talentown
08.2023 - 02.2024
Human Resources Intern - PENTI
05.2023 - 06.2023
Human Resources Intern - Saya Psychology
10.2020 - 11.2020
Bahçeşehir University - J.D., Philosophy
04.2001 -