

Experienced operations professional with a passion for customer support and a background in second-line complaint resolution within fintech. Skilled in handling complex technical and financial issues, I excel in high-pressure situations and take a creative approach to problem-solving. My transition from first-line to second-line operations at bunq highlights my commitment to improving customer satisfaction and operational efficiency.
Time Management
Project Management
Creativity
Punctuality
Leadership
Psychometry
Microsoft Office
Trail Making Test (TMT)
Adobe Photoshop