Zeynep KURT
Beşirli / Trabzon
Summary
As a dedicated Merchandiser , with an engineering background, I bring 14 years of experience that equipped me with a comprehensive understanding of the industry, from production planning and process optimization to supply chain management and customer relations.
Having the opportunity to work with international partners; 15 from USA , few others from Sweden , Norway, Canada, Poland , Germany... ; driving excellence through the complete supply chain.
One of my key strengths is my believe that I must lead by example , whether it is rolling up my sleeves or providing strategic direction, I am committed to getting the job done in the most effective and time sensitive manner.
I am eager to further discuss how my skills and experience align with the needs of your team.
Overview
15
15
years of professional experience
Work History
Global Merchandiser and Coordinator
Unique USA Inc.
06.2021 - 10.2021
- Served as central point of contact between factory in Turkey and head office in USA by dedicating below;
- Generated daily reports which helps keeping management and stakeholders informed about days operations; including status of designing , production , shipment and tasks completed ; ongoing projects ; audit fallow ups, challenges encountered and any notable achievements.
- Generated weekly , monthly and quarterly in-stock reports by regular monitoring inventory levels and stock replenishment for optimal product availability .
- Generated control reports , of contracts , audit follow-up and payment transactions.
Global Merchandising Manager
Piramit Golteks~Acquired By Unique USA Inc.
06.2011 - 05.2021
- Identifying potential customers and reaching out to them to generate interestin the factory's product ranges.
- Demonstrating the features , benefits and specifications of the carpets to the customers , highlighting their quality and suitability for various applications.
- Negotiating terms and pricing with customersto close sales deals while ensuring profitability for the factory.
- Building and maintaining strong relationships with customers to encourage repeat businessand referrals.
- Keeping abreast of market trends , competitor activities, and customer preferences to inform sales strategies and product development efforts.
- Handling sales orders, coordinating with production , quality control, inspection and logistics teams to ensure timely delivery of products and controlling payment transactions .
- Addressing customer inquiries , resolving complaints , and ensuring customer satisfaction to uphold the factory's reputation and foster long-term relationships.
- Created detailed sales reports to track progress against goals, identifying areas for improvement regularly.
- Managed inventory levels effectively to minimize stock shortages and overstocks.
- Participated in trade shows to identify new products and trends, staying current on market offerings.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Established monthly goals and communicated performance expectations during team meetings to optimize sales.
- Reviewed customer feedback to identify trends and improve product selection.
Production and Quality Control Manager
Piramit Golteks~Acquired By Unique USA Inc.
05.2010 - 05.2011
- Developing and optimizing manufacturing processes to maximize efficiency , minimize waste and reduce production costs.
- Establishing quality control procedures and inspecting products at various stages of production to ensure compliance with specifications and standarts.
- Identifying areas for process improvement and implementing corrective actions to enhance product quality and manufacturing efficiency
- Collabrating with suppliers to ensure the quality and timely delivery of raw materials and components for production.
- Investigating production issues , identifying root causes of defects or inefficiencies , and implementing solutions to prevent recurrence.
- maintaining accurate records of production processes , quality control activities, and product specifications. Generating reports to track performance metrics and identify areas for improvement.
- Ensuring that production processes adhere to regulatory requirements , industry standards and safety guidelines.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Domestic Merchandiser
Angora Halı
11.2009 - 04.2010
- Overseeing production schedules, ensuring quality control, managing inventory and liaising with sales and marketing teams to meet customer demands.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Production Planning Engineer
Angora Halı
05.2009 - 10.2009
- Investigating the design /color/production feasibility options related with the quality data from production environment.
- Lead time setting and planning for the efficient supply chain management with x-functional teams.
- Machinery efficiency and specifications optimization for the min. westage ehn revision required.
- Production planning with CPS (Carpet Production System) for the machinery lines, periodic on-site audits to make sure that planned orders are on schedule without any delay.
Quality Control Engineer
Angora Halı
11.2008 - 04.2009
- Took key role on quality level improvement during production stages by on time reporting and providing effective communication with relevant department heads.
- Took necessary actions for final product excellence on finishing process.
- Worked on corrective and preventive action plans with the right first time mindset including root cause analysis.
- Created defect classification catalog and conducted effective reporting based on periodical data.
- Conducted training sessions to improve understanding level of quality at the company and department level.
Assistant
Gaziantep University
11.2006 - 11.2007
- Helping professors with tasks such as preparing materials for lectures , setting up equipment and managing classroom logistics.
- Assisting faculty members with research tasks such as data collection, literature reviews, and experimental setups.
Education
Associate of Arts - Graphic Design
İstanbul Üniversitesi
Istanbul, Turkey09.2023
Associate of Science - Foreign Trade
Anadolu Üniversitesi
Eskişehir, Turkey09.2009
Bachelor of Science - Textile Engineering (English)
Gaziantep Üniversitesi
Gaziantep, Turkey06.2008
Skills
- Stock replenishment
- Visual Merchandising
- Space Planning
- Problem-Solving
- Design Visualization
- Quality Control
- Adaptability
- Reliability
- Organizational Skills
- Analytical Skills
- Merchandise planning
- Friendly and outgoing
- Design Conformance
- Originality and Creativity
- Overstock management
Languages
Turkish
Native language
English
Upper intermediate
B2
Italian
Beginner
A1
German
Beginner
A1
Additional Information
REFFERENCES (Contact Information for references will be provided if requested.)
1) Guisso Salamat / Director / Unique USA Inc. / Gaziantep , Turkey
2) Şebnem Dağtekin / Sales Manager / Bob's Discount Furniture / Signal Hill , USA
3) Emre Eser / Owner and Director / The Rugs / London , UK
4) Serkan Atlas / Head of Operational Excellence-EMEA / Process Owner of S&OP / Amsterdam, Holland
5)Jeremy Lethangue / General Manager / All Gold Imports Inc. / Greater Toronto Area , Canada
6) Reza Momeni / President and CEO / Momeni Inc. / NJ , USA
7) Ferhat Öztürk / Cofounder and Director / Özgün Gıda / Trabzon , Turkey
TRADE SHOWS PARTICIPATED
1) High Point Market / International Home Furnishings Center / April - 2015
2)Atlanta / The Atlanta Gift & Home Furnishings Market / July - 2015
3)High Point Market / International Home Furnishings Center / October - 2015
4)Las Vegas / Las Vegas Market Furniture & Home Decor & Gift / January - 2016
5)New York / New York International Carpet Show / 2016
6)New York / New York International Carpet Show / 2017
7) Hannover / Domotex / 2013 - 2014 - 2015 - 2016 - 2017 - 2018
Timeline
Global Merchandiser and Coordinator
Unique USA Inc.
06.2021 - 10.2021
Global Merchandising Manager
Piramit Golteks~Acquired By Unique USA Inc.
06.2011 - 05.2021
Production and Quality Control Manager
Piramit Golteks~Acquired By Unique USA Inc.
05.2010 - 05.2011
Domestic Merchandiser
Angora Halı
11.2009 - 04.2010
Production Planning Engineer
Angora Halı
05.2009 - 10.2009
Quality Control Engineer
Angora Halı
11.2008 - 04.2009
Assistant
Gaziantep University
11.2006 - 11.2007
Associate of Arts - Graphic Design
İstanbul Üniversitesi
Associate of Science - Foreign Trade
Anadolu Üniversitesi
Bachelor of Science - Textile Engineering (English)
Gaziantep Üniversitesi