ZEYNEP CETINKAYA
Associate Product Manager
Izmir
Summary
Junior Product Manager with 1 year and 6 months of experience participating in the creation of new products from the idea stage until launch. Skillful in gathering product requirements, suggesting product enhancements, and performing quality assurance controls. Familiar with market research, consumer behavior, and marketing techniques paired with experience in Fin-tech industry.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Associate Product Manager
Yemeksepeti Fintech / Deliveryhero
09.2022 - Current
- Demonstrated ability to track wallet-specific KPIs and prioritize goals to achieve desired outcomes
- Experienced in conducting market research and competitor analyses to identify market trends and opportunities
- Conducted E2E tests to ensure best customer experience and report bugs using Jira
- Analyzed customer complaints, categorized them, and took acton to decrease complaints.
- Analyzed metrics to measure product performance.
Product Management Internship
Yemeksepeti Fintech / Deliveryhero
02.2022 - 09.2022
- Demonstrated proactive attitude by willingly participating in additional tasks to support team's overall success
- Monitored and prioritized product backlogs, ensuring that feature requests and bug fixes were managed efficiently and effectively
- Created plans and communicated deadlines to complete projects on time.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Social Meda Assistant
Ege Finance Association
04.2022 - 06.2022
- In charged of Ege Finance Association's Social Media Accounts
- Posted daily finance news and events
- Communicated with speakers and managed events with them.
Freelance Writer
The Vox Populis
02.2020 - 09.2021
- Editor of submitted texts for site
- Interpreted current economic trends and data
- Managed social meda interactions channels of site and responsible of posting regularly.
- Created content for websites and online publications.
English Tutor
Freelance
10.2018 - 03.2021
- Met with students and discussed educational goals and expectations.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Taught students study techniques.
Education
Bachelor of Science - Economics
Ege University
Izmir, Turkey 04.2017 - 2022.01
Skills
Certification
Design Thinking Training
Timeline
Design Thinking Training
11-2023
Traditional, Agile, and Hybrid Project Management certified by savassakar.com,
07-2023
Associate Product Manager
Yemeksepeti Fintech / Deliveryhero
09.2022 - Current
Social Meda Assistant
Ege Finance Association
04.2022 - 06.2022
Payment Systems 101 certified by Fintech Istanbul,
03-2022
Product Management Internship
Yemeksepeti Fintech / Deliveryhero
02.2022 - 09.2022
Capital Markets Board Training Seminar Program certified by Capital Markets Boards of Turkey
02-2021
Freelance Writer
The Vox Populis
02.2020 - 09.2021
Entrepreneurial Mindset certified by YaşamArtı
01-2020
English Tutor
Freelance
10.2018 - 03.2021
Bachelor of Science - Economics
Ege University
04.2017 - 2022.01