Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ZEYNEP ÇAKIROĞLU

ZEYNEP ÇAKIROĞLU

Supply Chain Management Expert
Istanbul,Beykoz

Summary

Customer and result oriented Supply Chain Management Professional with 20+ years of experience in highly competitive pharmaceutical / medical device industry with team management experience. Having a robust understanding of end to end supply chain across manufacturing, planning, logistics & distribution along with supply chain strategy.

Overview

27
27
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Supply Chain Manager

Abbvie Pharmaceutical Company
11.2019 - 12.2023
  • Managing S&OP (Sales and Operation Process) with relevant stakeholders CEO, Business Function, Commercial and Finance for both Medical Device and Pharma products on a monthly basis.
  • Demand Management; Organizing and leading Demand Review and Pre-S&OP Meetings with the cross functional teams (Finance, Commercial, RA, Business Unit) to get latest update on sales assumptions and new launch products.
  • Supply Management; Monthly ADS (Approved Demand Statement) submission for both Pharma and Medical Device products for the next 72 months in JDA. Liaise with central planning group to ensure production schedule and shipments are meeting product availability in the market.
  • Inventory Management; Manage inventory levels and DOH (Days on Hand) to budget/forecast targets for relevant products. Coordinate all month end order fulfilment activities with 3PL to support sales and revenue recognition requirements and inventory DOH targets. Minimize excessive stockholding by managing incoming supply vs market demand.
  • Order Management of Raw Materials and excipients required for finished good production. Provide Monthly Production Forecast to Third Party Manufacturing (TPM). Stock reconciliation with TPM on a monthly basis.
  • Warehouse and Distribution Management. Product prioritization, allocation and distribution to customers in close collaboration with 3PL service provider. Develop budgets and forecasts for local Freight and Distribution expenses. Monitor actual costs versus budget to achieve high level of financial forecast accuracy. Identify process improvement and cost reduction initiatives to optimize packaging, distribution, freight in and freight out expenses.
  • KPI Management of 3PL and Forecast Accuracy (Forecast BIAS) to improve customer service level and forecast accuracy
  • Monthly Demand & Supply Meetings with the Global Production Planners to align on latest updated demand and production plans.
  • 3PL Integration- SAP S4 Integration Project both for Medical Device and Pharma products

Achievements

  • I have conducted to the Minimum Lot Size change initiatives of products to ensure that shipments to customers are done in a cost effective manner.
  • I played an active role to switching from distribution model to 3PL distribution model.
  • I took part in the SAP R3 Integration Project between Allergan and the 3PL Warehouse to improve and automate the distribution processes.
  • I Involved in structuring of Sales and Operation Processes of the Allergan products and taken active role to improve the Forecast Accuracy.
  • I hold monthly meetings with the 3PL and created a dashboard to track KPIs e.g. Customer Service Level, OTIF, Inbound & Outbound accuracy, Customer Returns, Pick & Pack.
  • Excess & Absolute inventory was reduced by controlling the inventory proactively on a regular basis.
  • I Involved in certification changes of Medical Device products to ensure sufficient stocks are supplied before the expiration of the existing CE.
  • I had a contribution to the new product launching on time with right quantity.

Demand Planning Manager

NOVARTIS
11.2013 - 11.2019
  • Managing S&OP (Sales & Operational Planning) process with the relevant functions CEO, Business Unit, Commercial, Finance on monthly basis.
  • Reconciliation of all demand inputs and review of recent demand changes including risks and opps in Demand Review Meetings.
  • Review issues and making financial Sales Outlook based on proposed demand/ supply plan in Integrated Reconcilliation Meeting
  • Establishing and overseeing an optimal supply plan for 173 SKUs with the goal to balance customer service level and inventory level.
  • Leading Monthly Demand & Supply Review Meeting with the Manufacturing Sites to make sure the scheduled productions are covering market need.
  • Managing External Supply Operations (contract manufacturing) ; order management (preparation and execution) of finished product, raw material, packaging materials, excipients. Preparing monthly production plans and deliver it to the Manufacturing sites.
  • Managing Inventory both local produced and import products including E&O Processes

Achivements

  • I took an active role in non reimbursed product supply project and worked closely with Novartis Pharma Services to ensure that patients get their medications without having supply disruptions (Received the Project Award)

Demand Planning Coordinator

NOVARTIS
11.2003 - 11.2013
  • Managing S&OP (Sales & Operational Planning) process with the relevant functions CEO, Business Unit, Commercial, Finance on monthly basis.
  • Managing Custom Clearance, Warehousing and Distribution Processes (in house)
  • Leading Monthly Demand & Supply Review Meeting with the Manufacturing Sites to make sure the scheduled productions are covering market need.
  • Managing External Supply Operations (contract manufacturing) order management (preparation and execution) of finished product, raw material, packaging materials, excipients. Preparing monthly production plans and deliver it to the Manufacturing sites.
  • Supply and Demand Management to ensure continues product supply to patients.

Achievements

  • I have taken an active role in improving of the S&OP processes and have the demand and supply in balance.

Logistics Specialist

NOVARTIS
11.2002 - 11.2003
  • Demand and Supply Management of import products to ensure continues product supply to patients.
  • Managing Custom Clearance Processes & Managing Artwork Processes
  • Order Management of import products (order creation and sending to the Manufacturing Sites)

Logistics Specialist

CIBA GEIGY
01.1997 - 11.2002
  • Demand and Supply Management of import products to ensure continues product supply to patients.
  • Managing Custom Clearance Processes & Managing Artwork processes
  • Order Management of import products (order creation and sending to the Manufacturing Sites

Education

International Relations

Anadolu University - Faculty of Economics -
Istanbul
07.2023 - Current

High School Diploma -

Beyoğlu Ticaret Commercial School
Beyoğlu
07.1991 - 06.1994

Skills

3PL Warehouse & Distribution Management

Certification

APICS CPIM

Timeline

International Relations

Anadolu University - Faculty of Economics -
07.2023 - Current

Supply Chain Manager

Abbvie Pharmaceutical Company
11.2019 - 12.2023

Demand Planning Manager

NOVARTIS
11.2013 - 11.2019

Demand Planning Coordinator

NOVARTIS
11.2003 - 11.2013

Logistics Specialist

NOVARTIS
11.2002 - 11.2003

Logistics Specialist

CIBA GEIGY
01.1997 - 11.2002

High School Diploma -

Beyoğlu Ticaret Commercial School
07.1991 - 06.1994
ZEYNEP ÇAKIROĞLUSupply Chain Management Expert