ZEYNA ASYLBEKOVA
Antalya
Summary
Proven achiever with extensive experience in reception management and customer service, notably at GOLD CITY HOTEL 5 STARR. Excelled in multi-line phone operation and appointment setting, demonstrating a strong ability to adapt and learn quickly. Skilled in creating welcoming environments and efficiently handling inquiries, showcasing exceptional organizational and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator
GOLD CITY HOTEL 5 STARR
06.2024 - Current
DROP SHIPPING
AT MYSELF
11.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist Administrator
ALA-ARCHA
06.2023 - 11.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor of Arts - FACULTY OF GEOGRAPHY ECOLOGY AND TOURISM
KYRGYZ NATIONAL UNIVERCITY
KYRGYZSTAN/BISHKEK05.2022
High School Diploma -
A.TOLUBAEV N49
BISHKEK09.2006
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
Languages
KYRGYZ, Russian
Native language
Turkish
Advanced
C1
English
Intermediate
B1
Timeline
Receptionist Administrator
GOLD CITY HOTEL 5 STARR
06.2024 - Current
DROP SHIPPING
AT MYSELF
11.2023 - 05.2024
Receptionist Administrator
ALA-ARCHA
06.2023 - 11.2023
Bachelor of Arts - FACULTY OF GEOGRAPHY ECOLOGY AND TOURISM
KYRGYZ NATIONAL UNIVERCITY
High School Diploma -
A.TOLUBAEV N49