Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Zehra Bazkaya

Istanbul,61

Summary

A dedicated and goal-oriented professional with extensive experience in retail and hospitality management. Skilled in customer service, team leadership, and operational efficiency. Seeking to leverage my expertise to contribute to organizational growth and success.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Assistant Store Manager

ebebek
İstanbul, TR
01.2024 - Current
  • Oversee daily operations, ensuring seamless workflows and exceptional customer service
  • Lead and train a team to meet sales targets and maintain inventory control
  • Implement market-driven strategies to improve store performance
  • Full-time
  • Skills: Team Leadership, Market Knowledge, Customer Service, Inventory Control, Operations Management

Supervisor

Piccadilly Hotel
Bournemouth, UK
02.2023 - 08.2023
  • Supervised housekeeping operations, ensuring adherence to cleanliness standards
  • Coordinated task schedules, conducted staff training, and managed inventory
  • Addressed guest concerns promptly, enhancing guest satisfaction
  • Full-time
  • Skills: Task Coordination, Cleaning Standards, Communication, Inventory Management

Waiter

CREMMA UK
Bournemouth, UK
06.2022 - 11.2022
  • Delivered excellent customer service in a fast-paced environment
  • Maintained food safety standards and addressed customer inquiries effectively
  • Part-time
  • Skills: Customer Service, Food Safety, Problem-Solving, Effective Communication

Assistant Store Manager

ebebek
İstanbul, TR
04.2017 - 04.2022
  • Directed a team of sales associates to achieve business goals
  • Enhanced customer satisfaction through exceptional service and sales optimization
  • Full-time
  • Skills: Leadership, Operations Improvement, Sales Process Optimization, Inventory Management

Sales Consultant

LC Waikiki
Istanbul, TR
11.2016 - 04.2017
  • Engaged customers with personalized solutions and achieved sales targets
  • Part-time
  • Skills: Relationship Building, Market Knowledge, Team Collaboration
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Supervisor

TAB Gıda Sanayi ve Ticaret A.Ş.
Istanbul, TR
08.2013 - 08.2016
  • Managed fast-food operations, maintaining quality and safety standards
  • Trained and motivated staff to deliver outstanding customer service
  • Full-time
  • Skills: Quality Standards, Fast-Paced Decision Making, Team Leadership

Education

Bachelor of Business Administration - Human Resources Management

Anadolu University
09.2024 - Current

Associate Degree - Healthcare Management

Istanbul Aydın University
01.2015 - 01.2017

High School Diploma -

Halil Akkanat High School
Istanbul, Turkey
04.2009 - 01.2012

Skills

  • Microsoft Word

  • Excel

  • Office Applications

  • Leadership

  • Communication

  • Problem Solving

  • Customer Service

  • Retail Management

  • Hospitality Operations

  • Inventory Control

Store operations

Team management

Personal Information

Date of Birth: 04/12/95

Timeline

Bachelor of Business Administration - Human Resources Management

Anadolu University
09.2024 - Current

Assistant Store Manager

ebebek
01.2024 - Current

Supervisor

Piccadilly Hotel
02.2023 - 08.2023

Waiter

CREMMA UK
06.2022 - 11.2022

Assistant Store Manager

ebebek
04.2017 - 04.2022

Sales Consultant

LC Waikiki
11.2016 - 04.2017

Associate Degree - Healthcare Management

Istanbul Aydın University
01.2015 - 01.2017

Supervisor

TAB Gıda Sanayi ve Ticaret A.Ş.
08.2013 - 08.2016

High School Diploma -

Halil Akkanat High School
04.2009 - 01.2012
Zehra Bazkaya