Yusuf Ali Çağlar
Havaş Grounding Co. Personal Services Officer
Muş,Muş
Summary
Dynamic and detail-oriented professional with extensive experience at Havas Grounding Co. Proven expertise in aircraft servicing and safety compliance, enhancing operational efficiency. Recognized for exceptional customer service and strong teamwork skills, consistently ensuring passenger comfort and adherence to aviation regulations. Committed to maintaining high standards in fast-paced environments.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Havas Grounding Co. Ramp Worker
Havas Grounding Co.
04.2024 - Current
- Continuously developed professional skills through ongoing training sessions and workshops to provide exceptional service in the fast-paced ramp work setting.
- Enhanced safety standards by conducting thorough inspections of ramp equipment and reporting any potential hazards.
- Ensured accurate documentation of cargo weights, facilitating precise load planning for each flight.
- Maintained a clean and organized ramp environment, promoting safety and efficiency in operations.
- Demonstrated strong attention to detail when inspecting aircraft exteriors for potential damage prior to departure or while parked on the ramp area.
- Followed all security procedures and guidelines, ensuring the safety of passengers, crew members, and airport staff.
- Assisted passengers with special needs during boarding and deplaning, ensuring their comfort and wellbeing.
Cashier
Unova Travel Plaza
01.2024 - 02.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Waiter
XL Coffe
11.2023 - 12.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Associate Degree - Web Design
Ankara University
AnkaraSkills
Sorting and labeling
Deicing of aircraft
External servicing
Aviation and transportation
Aviation regulations
Aircraft greeting
Crew assistance
Baggage tag checks
Aircraft servicing
Loading and unloading
Timeline
Havas Grounding Co. Ramp Worker
Havas Grounding Co.
04.2024 - Current
Cashier
Unova Travel Plaza
01.2024 - 02.2024
Waiter
XL Coffe
11.2023 - 12.2023
Associate Degree - Web Design
Ankara University