Yusuf Tuna

• Free Zone Fabric The clinker cooling unit is being built in our company, and my task is to make the necessary purchases, to prepare the package list of the machines to be exported, to prepare the production notification form, to follow up the loading, to carry out the customs clearance and to follow up the shipment processes.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Tracked supply, equipment and product inventory quantities to maintain necessary levels.
• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Built long-term relationships due to prompt and courteous service.

Purchasing import and export transactions under $5000 and providing vehicle entry in the bonded zone

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Responded to inquiries from callers seeking information.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Reviewed and updated customer information in database for accuracy.

In the company where I work as an IT company, taking orders from stores, creating orders with sap cubic programs, notifying the collection department and making their shipment ready

• Served high customer volumes during special events, nights, and weekends.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.

• Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
• Collaborated with cross-functional teams to align operations with corporate objectives.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.