HSE,Artificial Intelligence
Yusuf Ergin
Multilingual Professional Translation And Customer Relations
Batman
Summary
Dynamic professional with a friendly demeanor and strong communication skills, experienced in multilingual translation and customer relations at Call Center Services Inc. Proven ability to enhance customer satisfaction and resolve issues effectively. Adept at teamwork and collaboration, with a talent for adapting lesson plans as an English Teacher to boost student engagement.
Overview
2
2
years of professional experience
Work History
Multilingual Translation and Customer Relations
Lavixo International Call Center Services
02.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
English Teacher
Joyful English
11.2024 - 02.2025
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Public Relations Manager
Crater Hotel
06.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Science - Petroleum And Natural Gas Engineering
Batman University
Batman 04.2001 -
High School Diploma -
Türk Telekom Anadolu High School
Batman 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Translation
Sales&Negotiation
Flexible and adaptable
Accomplishments
TUBITAK Young Scientists Award-Winning Contestant
Affiliations
SPE
Interests
Timeline
Multilingual Translation and Customer Relations
Lavixo International Call Center Services
02.2025 - 08.2025
English Teacher
Joyful English
11.2024 - 02.2025
Public Relations Manager
Crater Hotel
06.2023 - 09.2023
Bachelor of Science - Petroleum And Natural Gas Engineering
Batman University
04.2001 -
High School Diploma -
Türk Telekom Anadolu High School
04.2001 -