Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Accomplishments
Work Availability
Work Preference
Software
Timeline
Hi, I’m

Yusuf Çildan

Computer Programming
Istanbul
Yusuf Çildan

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Dynamic individual with hands-on experience in Computer Programmer and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Recent graduate with foundational knowledge in Computer Programmer and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

1

Years of Professional Experience

2

Year of post-secondary Education

3

My Related Skills

4

My Related Certificates

Work History

ÜLKER

IT Technician
09.2024 - 10.2024

Job overview

  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [AP].
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Streamlined IT support processes, resulting in increased productivity within the department.
  • Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Developed and documented standard operating procedures for consistent IT service delivery across the organization.
  • Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
  • Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Enhanced network performance, conducting regular analysis and adjustments to optimize traffic flow and reduce bottlenecks.
  • Streamlined inventory management for IT equipment, maintaining accurate records and facilitating timely replacements.
  • Enhanced system security and minimized vulnerabilities with regular updates and patches to software.
  • Optimized help desk operations, effectively managing incoming requests to ensure timely and accurate support.
  • Improved IT support efficiency, creating detailed documentation for common issues and solutions.
  • Facilitated seamless hardware upgrades for enhanced system performance, carefully planning and executing component replacements.
  • Bolstered data integrity and recovery processes, conducting regular backups and testing restore procedures.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Created user accounts and assigned permissions.
  • Researched and identified solutions to technical problems.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Tested new software and hardware prior to deployment.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured and tested new software and hardware.
  • Reduced downtime, meticulously maintaining and monitoring network infrastructure and server health.
  • Elevated customer service standards by implementing prioritization system for IT issues based on urgency and impact.
  • Ensured compliance with industry standards, meticulously auditing IT practices and making necessary adjustments.
  • Improved team productivity by leading weekly training sessions on new technologies and best practices.
  • Streamlined software deployment, ensuring compatibility and minimal disruption with thorough pre-deployment testing.
  • Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
  • Implemented effective data backup procedures, ensuring the security and integrity of critical information.
  • Assisted in the development of IT projects, contributing to successful project completion within deadlines.
  • Maintained up-to-date inventory records for all IT assets, allowing for efficient management and tracking of resources.
  • Assisted in the deployment of new hardware devices, ensuring seamless integration into existing infrastructure.

E- Ticaret Merkezim

Data Analyst
04.2024 - 05.2024

Job overview

  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized data visualization tools to effectively communicate business insights.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.

Education

İstanbul Topkapı Üniversitesi
Altunizade, Turkey

Associate of Science from Computer Programming
06.2023 - Current

University Overview

  • [IT Officer], [ÜLKER], Completed [2024]

Skills

Desktop Technical Support

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Certification

Python Programming Certificate

Hobbies

Hobbies

1- Snowboarding

2- Playing computer games

3- Playing PS games

4- Swimming

5- Airsoft

6- Following developing technology

Accomplishments

Accomplishments
  • Collaborated with team of 6 in the development of Teknofest İHA.
Availability
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programsWork-life balance

Software

Python

SQL

C#

Timeline

IT Technician
ÜLKER
09.2024 - 10.2024
Data Analyst
E- Ticaret Merkezim
04.2024 - 05.2024

Python Programming Certificate

03-2024
İstanbul Topkapı Üniversitesi
Associate of Science from Computer Programming
06.2023 - Current

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Yusuf ÇildanComputer Programming