Yousef Alsartawi
Financial Engineering M.A. Student
Istanbul
Summary
Dedicated Masters student with a strong desire to pursue a graduate degree and establish a successful career in the financial industry. Committed to completing education and unlocking full potential as an M.A. student.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Employee service manager
Buffalo Wings and Rings
7 2018 - 9 2018
- Key responsibility was to oversee employees while serving customers
- I also took customer orders myself and delivered them to their tables
- Managing the system and making sure of correct order entry was also part of my duties.
International Students’ Representative
Istanbul Gelişim University
10.2022 - 01.2024
- As part of the International Student Council, I represented international students and their interests and was appointed as the official speaker and speech coordinator
- I took part in managing and organizing events for students.
Sales Agent Representative
International Plus
05.2024 - Current
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.
- Negotiated contracts with clients, ensuring mutually beneficial terms that contributed to long-term partnerships.
Education
Institute of Science And Engineering - Master's of Financial Engineering
Boğaziçi Üniversitesi
Istanbul, Turkey 04.2001 -
Bachelor's - Economics And Finance
Istanbul Gelişim University
Istanbul 04.2001 -
Skills
Technical skills
Sales Strategies
CRM proficiency
Persuasion techniques
Cold-calling
Brand Promotion
Cross-selling services
Customer Service
Customer Relationship Building
Product and service knowledge
Sales strategy development
Microsoft Excel proficiency
Financial Analysis
Attention to Detail
Financial Reporting
Internal Communications
Interpersonal and written communication
Customer-focused
Microsoft Office proficiency
Certification
TOEFL iBT, 05/11/2019, 104/120
Languages
English
Proficient
C2
Arabic
Proficient
C2
Turkish
Intermediate
B1
Software
Microsoft Office
CRM
Timeline
Sales Agent Representative
International Plus
05.2024 - Current
International Students’ Representative
Istanbul Gelişim University
10.2022 - 01.2024
Institute of Science And Engineering - Master's of Financial Engineering
Boğaziçi Üniversitesi
04.2001 -
Bachelor's - Economics And Finance
Istanbul Gelişim University
04.2001 -
Employee service manager
Buffalo Wings and Rings
7 2018 - 9 2018