Yiğit Yakupoğlu
Sales Specialist
İzmit
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Sales Development Representative
Ontop
Remote
1 2022 - 7 2022
- Responsible with generating leads, B2B sales, follow company processes, identify customer persona for the Europe region.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
User Growth Specialist
BIGO Live
Remote
10.2023 - 07.2024
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Managed over 40 influencers and 10 agencies daily.
- Implemented new training programs for influencers, leading to higher employee retention rates and better overall performance.
Account Executive
Ontop
07.2022 - 01.2023
- Responsible with managing a team, closing sales, CRM management, market growth for Europe region and managing the after sales process.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Project Management Intern
Autoliv
09.2021 - 12.2021
- Responsible with tracking of projects, assisting project managers, project documentation, monitoring and reporting and data analysis.
- Collaborated with cross-functional teams to ensure all aspects of projects were aligned with organizational goals and strategies.
- Supported project managers in managing schedules and milestones.
- Gained exposure to various phases of the project management process while working closely with experienced professionals in the field.
Education
BBA - Business Administration
Anadolu University
Eskişehir, Turkey 09.2022 - Current
Bachelor of Engineering Technology - Engineering Technology
Kocaeli University
İzmit, Turkey 09.2018 - 09.2024
Skills
Excel
Sales
Management
Public Speaking
Crisis Management
CRM Tracking
Salesforce Apollo
Cold-calling
Customer Relations
Quality Assurance
Websites
Certification
English Certificate in Advanced Level - Cambridge University
Languages
Turkish, Greek
Native language
English
Advanced
C1
Turkish
Proficient
C2
Greek
Proficient
C2
Interests
Painting
Video Games
Reading
Producing Music
Timeline
User Growth Specialist
BIGO Live
10.2023 - 07.2024
BBA - Business Administration
Anadolu University
09.2022 - Current
Account Executive
Ontop
07.2022 - 01.2023
Project Management Intern
Autoliv
09.2021 - 12.2021
Bachelor of Engineering Technology - Engineering Technology
Kocaeli University
09.2018 - 09.2024
Sales Development Representative
Ontop
1 2022 - 7 2022