Hi, I’m
YEŞİM TÜRKÖZLER
STEWARDESS
Istanbul,34
Summary
With over a decade at Turkish Airlines, I've honed my expertise in in-flight safety and passenger assistance, ensuring unparalleled service. My ability to thrive in high-pressure situations and commitment to continuous improvement in security awareness have significantly enhanced customer satisfaction and team efficiency.
Stewardess is with solid background in delivering exceptional passenger service. Successfully managed in-flight operations and ensured passenger safety and comfort. Demonstrated strong communication and problem-solving skills in dynamic environments.
Overview
11
years of professional experience
1
Certification
2
Languages
Work History
Turkish Airlines
Stewardess
04.2014 - 11.2024
Job overview
- ABOUT ME;
- I am a highly experienced cabin crew professional with over 10 years of expertise, dedicated to ensuring exceptional customer satisfaction. I excel in high-pressure environments by providing quick and effective solutions, demonstrating strong teamwork skills, and maintaining great attention to detail. With my proficiency in English and extensive international experience, I am highly skilled in delivering a safe and comfortable flight experience for passengers. Working with airlines would be a great opportunity for me to further develop my skills in this industry, where I have gained significant expertise.
- JOB DEFINITION;
- Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew.
- Promoted guest loyalty through attentive service paired with genuine warmth at every touchpoint throughout their flight experience.
- Conducted regular cabin checks during long-haul flights, monitoring passenger wellbeing and offering assistance as needed.
- Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations or hospitality trends.
- Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
Education
CAPPADOCIA UNIVERSITYNevşehir, Turkey
High School Diploma
04.2001
University Overview
- Degree Awarded with [Honors]
Skills
Special needs support
Additional Information
BIRTHDATE
21/10/1990
GENDER
Female
NATIONALITY
Republic of Turkey
Certification
First Aid Certificate
Meditation, Fitness, Pilates, Music
In my free time, I love going to the gym because maintaining physical health is essential in this profession. Whenever I go somewhere to listen to music, I feel all my stress melt away.
Timeline
Stewardess
Turkish Airlines
04.2014 - 11.2024
CAPPADOCIA UNIVERSITY
High School Diploma
04.2001
First Aid Certificate
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