Summary
Overview
Work History
Education
Skills
Personal Information
Software
Certification
Interests
Timeline
Generic
Yeşim Gökçe

Yeşim Gökçe

Tourism Professional
Kaş - Antalya

Summary

My key skills and areas of interest would be handling a management position in any of the following areas: Event Organization, Tourism and Travel, Property Management, Customer Relationship Management.

Overview

27
27
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Vacation Rental Property Manager

Monix Holiday Homes
04.2023 - 05.2024

* Creating effective marketing strategies to attract potential guests through various channels such as Airbnb, booking.com, VRBO etc.

* Setting suitable rental rates based on market trends and optimizing occupancy rates.

* Providing excellent guest care services from booking to check out and promptly addressing any issues that arise during a guest stay.

* Screening guests to ensure reliability and implementing security measures to protect the properties.

* Coordinating regular and deep cleaning as well as maintenance checks to keep the properties in good condition/

* Monitoring inventory essential supplies such as linens, towels and kitchenware.

* Handling compliance tasks like obtaining permits/licenses and maintaining accurate records for taxes and insurance purposes.

Travel Sales and Operations Executive

Amber Travel & Tours
06.2018 - 03.2023

* Promoting and selling travel packages, including accommodations, transports and tours.

* Assisting clients in planning and booking travel itineraries

* Providing exceptional customer service and supporting throughout the booking process.

* Building and maintaining relationships with clients and travel planners.

* Resolving any issues and concerns if arised during the travel planning process.

* Collaborating with the team to create sales strategies and promotional activities.

Congress and Organisation Expert (Contracted)

Novo Nordisk
04.2017 - 04.2018
  • Executing Event and Congress process and administering all activities related to strategic events
  • Collecting information about national and international congresses
  • Compiling and reporting yearly calendar about relevant congress and meetings
  • Disclosing the information about events and congresses in a timely manner both internally and externally and sharing details with relevant departments
  • Assuring responsibility for efficient congress and event workflow and preparing guidelines for the responsibility areas

Congress & Event Specialist (Contracted)

Roche Pharmaceuticals
02.2016 - 03.2017
  • Logistic coordination of congresses, seminars, cycle and scientific meetings
  • Hotel, travel and registration arrangements for HCPs
  • Budget control and invoicing process follow up for the events and congresses
  • Follow up contracts between suppliers and Roche
  • Conducting procurement of planned organizations
  • Opening Purchase Order on Ariba system and follow up approvals
  • Booth arrangements for congresses
  • Secure event compliance according to SOP and Roche Global rules
  • Registering events to CRM system (Salesforce)

Congress & Meeting Coordinator (Contracted)

Merck Sharp & Dohme
07.2015 - 02.2016
  • Organizing national and international congresses, meetings and symposia
  • Budget control and invoicing process follow up for the organizations and congresses
  • Declaration of HCP participation to the Ministry of Health
  • Secure event compliance
  • Secure communication between different divisions, health care professionals and agencies
  • Support and challenge marketing teams through strategies

Project Coordinator

Comet Congress Organization Tourism & Consultancy
09.2014 - 07.2015
  • Coordinating congresses, seminars, symposiums, medical training programs, preceptorship meetings and clinic visit programs all around the world and providing the following services:
  • Budgeting & Invoicing
  • Logistic arrangement of flight tickets, transfers, accommodation, venue, catering, travel guide bookings and VIP services
  • Follow up with the key opinion leaders regarding the scientific program, fulfilling the needs of the pharmaceutical companies

Congress & Event Specialist (Contracted)

Astellas Pharma
05.2013 - 04.2014
  • Logistic coordination of congresses, seminars, cycle and scientific meetings
  • Travel arrangements of HCP and Astellas staff including flights, accommodation, transfers, visa applications, registrations, restaurant bookings etc
  • Supporting Product Managers and product teams
  • Arranging and following up the HCP agreements
  • Declaration of HCP participation to the Ministry of Health in cooperation with the Medical Department
  • Conducting procurement of planned organizations
  • Working within the marketing department and reporting directly to the Marketing Manager

Project Manager

Medkom Congress Consultancy & Communication Services
04.2010 - 05.2013
  • Organizing congresses, symposiums, medical training programs, preceptorship meetings and clinic visit programs all around the world and providing the following services:
  • Budgeting
  • Logistic arrangements such as flight tickets, transfers, accommodation, venue arrangement, catering, travel guide bookings and VIP services
  • Providing medical simultaneous translators and the required technical system
  • For surgical programs; organization of interactive live transmission from the operating room to the meeting room
  • Follow up with the key opinion leaders regarding the scientific program, fulfilling the needs of the pharmaceutical companies

Project Manager

Seneca Tourism and Travel Co.
04.2007 - 07.2009
  • Planning and organizing national and international events, meetings, conventions and providing the following service:
  • Budgeting
  • Transportation / tickets / transfers
  • Hotel / venue reservations
  • Catering services
  • Technical Organization
  • Decorations, stage, stand design and production
  • Artists and invited speakers organization
  • Social activities (indoor - outdoor)

Sales & Marketing Specialist

REM Electronics
11.2003 - 03.2007
  • Planning and directing the import activities from first order until the goods are received in the warehouse
  • This process includes inventory planning, ordering, contacting the exporters and following the production process, coordinating the forwarders, opening L/C with banks, insuring the goods, coordinating transportation and reporting to the General Management
  • Sourcing and providing costing for input into tender documentation to achieve cost effective and competitive tender to facilitate receipt of new and repeat business
  • Reviewing tender documentation with the General Manager
  • Working within the team to collate tender documentation to allow cogent proposal for management approval
  • Ensuring timely production of tender documentation for submission to client
  • Experience of working with the most reputed companies including, Turkish Radio and Television Corporation, Show TV, Kanal D, Star TV, CNN Turk, Cine 5, Kral TV regarding the sales and after sales support of electron vacuum tubes and transistors for tv and radio transmitters

Office Clerk & Tour Guide (Part Time)

VEC Travel Agency
09.1997 - 08.1998
  • Working within the team cooperating with colleagues and other departments with the flight tickets and tour organizations
  • Guiding tours arriving weekly from Israel

Education

Associate of Science - Radio-TV-Cinema Studies

Ankara University-Faculty of Communication
Ankara, Turkey
04.1998 - 01.2003

High School Diploma - undefined

Yükseliş Private High School
01.1989 - 01.1996

Skills

An effective communicator with good interpersonal, leadership and management skills Able to use tact and understanding when dealing with a variety of customer service problems including stressful and highly emotional situations Highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks

Personal Information

  • Date of Birth: 13/01/78
  • Hometown: Ankara
  • Nationality: Turkish


Software

MS Office

Sabee

Certification

Turizm Enformasyon Memuru

Interests

Travels: London, Madrid, Barcelona, Prague, Helsinki, Rome, Milan, Budapest, Vienna, Ljubljana, Geneva, Paris, Amsterdam, Brussels, Hannover, Heidelberg, Frankfurt, Munich, Stockholm, Dubrovnik, Skopje, Ohrid, Sandanski, Borovets, Cyprus, Cairo, Sharm El Sheikh, Tel Aviv, Jerusalem, Baku, Beijing, Shanghai, Singapore, Bangkok, Honolulu, Buenos Aires, Puerto Rico, St Thomas, St Marteen, Martinique, Barbados, Dominica, Punta Cana

General: Music (rock, electronic, trip hop, new wave, chill out, lounge, new age, world music), cinema, fine arts, water sports, internet, reading, cooking, cats, nature, yoga, ethnic cultures and ethos

Timeline

Vacation Rental Property Manager

Monix Holiday Homes
04.2023 - 05.2024

Travel Sales and Operations Executive

Amber Travel & Tours
06.2018 - 03.2023

Congress and Organisation Expert (Contracted)

Novo Nordisk
04.2017 - 04.2018

Congress & Event Specialist (Contracted)

Roche Pharmaceuticals
02.2016 - 03.2017

Congress & Meeting Coordinator (Contracted)

Merck Sharp & Dohme
07.2015 - 02.2016

Turizm Enformasyon Memuru

01-2015

Project Coordinator

Comet Congress Organization Tourism & Consultancy
09.2014 - 07.2015

Congress & Event Specialist (Contracted)

Astellas Pharma
05.2013 - 04.2014

Project Manager

Medkom Congress Consultancy & Communication Services
04.2010 - 05.2013

Project Manager

Seneca Tourism and Travel Co.
04.2007 - 07.2009

Sales & Marketing Specialist

REM Electronics
11.2003 - 03.2007

Associate of Science - Radio-TV-Cinema Studies

Ankara University-Faculty of Communication
04.1998 - 01.2003

Office Clerk & Tour Guide (Part Time)

VEC Travel Agency
09.1997 - 08.1998

High School Diploma - undefined

Yükseliş Private High School
01.1989 - 01.1996
Yeşim GökçeTourism Professional