Mıcrosoft World
Yavuz Karadeniz
Food &Beverage
İstanbul,34
Summary
A calm, pleasant, helpful and hardworking individual who has a passion for great food &beverage and who enjoys mouthwatering beverages.
Customer service-focused hospitality Beverage Director with strong expertise and content knowledge of beer, fine wines and spirits. Built career of [Number] years of experience improving restaurant standards in providing quality beverages and service. Highly skilled in managing employees through entire hiring, training and scheduling areas.
Professional beverage industry leader with strong background in managing diverse teams and optimizing beverage services. Known for driving high standards and achieving significant improvements in operational efficiency. Reliable team player with skills in inventory management and customer service.
Overview
33
33
years of professional experience
2
2
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
F&B Beverage Manager
Tui Mein Schiff Cruise
01.2023 - Current
- Managed all day-to-day operations within budgeted guidelines.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Designed beverage menus.
- Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
- Managed bar and wait staff and directed hiring program.
- Resolved customer complaints involving food or beverage quality and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
F&B Bar Manager
Hapag-Lloyd Cruises
01.2022 - 01.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Increased revenue with creative marketing initiatives and promotional events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
F&B Beverage Manager
Tui Mein Schiff Cruise
01.2019 - 01.2020
- Resolved customer complaints involving food or beverage quality and service.
- Managed bar and wait staff and directed hiring program.
- Maintained highest standards for beverage quality and service.
- Managed all day-to-day operations within budgeted guidelines.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
F&B Bar Chef
Tui Mein Schiff Cruise
01.2018 - 01.2019
- Implemented innovative garnishing techniques, enhancing visual presentation of cocktails while maintaining taste profiles.
- Established positive relationships with vendors, negotiating favorable pricing and delivery terms.
- Provided guidance on proper glassware usage and presentation techniques as part of comprehensive staff training initiatives.
- Streamlined bar operations, implementing efficient systems for inventory management and ordering.
F&B Bar Chef
Tui Mein Schiff Cruise
01.2017 - 01.2018
- Conducted regular staff training sessions, improving service quality and product knowledge.
- Reduced wait times for orders by optimizing bartender workflows and communication among team members.
- Streamlined bar operations, implementing efficient systems for inventory management and ordering.
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
- Collaborated with event planning teams to design custom cocktail menus for private parties or corporate functions.
Bar Manager
Mövenpick Hotel Levend
01.2017 - 06.2017
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
F&B Bar Chef
Tui Mein Schiff Cruise
01.2016 - 01.2017
- Implemented innovative garnishing techniques, enhancing visual presentation of cocktails while maintaining taste profiles.
- Provided guidance on proper glassware usage and presentation techniques as part of comprehensive staff training initiatives.
- Conducted regular staff training sessions, improving service quality and product knowledge.
- Streamlined bar operations, implementing efficient systems for inventory management and ordering.
F&B Service Manager
Aska Group Eight Days Hotels
01.2015 - 01.2016
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Hired, trained and supervised team of service staff members to meet business goals.
- Negotiated with vendors to secure best prices for parts and supplies.
F&B Headwaiter
Wyndham Grand Levent
01.2014 - 01.2015
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Supervised server staff and simultaneously served personal section of tables.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
F&B Supervisor
Gile Restaurant
01.2013 - 01.2014
- Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Facilitated smooth operations during busy periods by stepping in where needed, demonstrating strong teamwork skills.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
VIP Guest Service Manager
Antalya Peterhof Estate
01.2011 - 01.2013
- Maintained and troubleshot hotel property management systems.
- Managed team of front desk staff, fostering a supportive work environment and enhancing overall performance.
- Developed promotional packages to attract new guests while maintaining profitability goals for the property.
- Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
- Oversaw lobby operations and concierge services.
Business Administration
Çeşme Neşe Apart Hotel
01.2011 - 01.2013
- Developed and implemented business administration systems, databases and recording systems to support operational delivery.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Developed and maintained a strong professional network, leading to numerous cross-agency collaborations and increased business opportunities.
Restaurant & Bar Manager
Ovid Club
01.2006 - 01.2007
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented staff training programs that focused on product knowledge, customer service skills, and sales techniques to boost overall performance.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
Restaurant & Bar Manager & Asist F&B
Aldiana Club Sarıgerme Hotel
01.2005 - 01.2006
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Restaurant & Bar
Aldiana Club Fuerteventura
01.2003 - 01.2004
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Restaurant & Bar Supervisor
Aldiana Club Sarıgerme Hotel
01.2002 - 01.2004
- Completed bar opening and closing procedures.
- Poured and prepared mixed drinks for over customers daily.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Checked ID cards and verified bar guests were of legal age.
- Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
Restaurant & Bar Supervisor
Pegasus Resort Hotel
01.2001 - 01.2002
- Completed bar opening and closing procedures.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
Restaurant & Bar Captain
Saphire Hotel
01.2000 - 01.2001
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Supervised the setup of private parties, ensuring timely completion of tasks while adhering to client preferences.
- Managed cash handling procedures, ensuring accurate accounting of daily transactions.
- Coordinated with other departments for seamless execution of large-scale events or corporate functions at the venue.
- Implemented staff training programs to refine bartending skills and knowledge of products.
- Boosted beverage sales with innovative cocktail creations and seasonal menu updates.
- Organized special events and promotions to attract new clientele and increase revenue.
Restaurant & Bar Captain
Club Karaburun Hotel Resort
01.1998 - 01.2000
- Supervised the setup of private parties, ensuring timely completion of tasks while adhering to client preferences.
- Coordinated with other departments for seamless execution of large-scale events or corporate functions at the venue.
- Conducted weekly meetings with staff members to discuss performance goals, address any challenges faced during shifts.
- Implemented staff training programs to refine bartending skills and knowledge of products.
- Organized special events and promotions to attract new clientele and increase revenue.
- Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
- Collaborated with the culinary team for successful pairing of food and beverages to enhance guest experience.
Busboy, Bar Waiter, Bartender, Head Bartender
Vikingen Resort Hotel
01.1993 - 01.1997
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.
- Demonstrated excellent time-management skills while multitasking various responsibilities during peak business hours.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Received positive feedback from both guests and team members for attentiveness, efficiency, and professionalism.
F&B Trainee
Fuat Paşa Yalısı Hotel
01.1992 - 12.1992
- Assisted in streamlining the ordering process for improved efficiency and guest experience.
- Collaborated with team members to ensure seamless operations during high volume periods.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Hıgh School - Lıterature
Sarıyer Vehbi Koc Vakfı Liswesi
İstanbul 04.2011 - 01.2013
Skills
Creative Talent
Seminars Courses
- Leadership for Future Leaders Training, Tui Mein Schiff Cruise, 01/01/24
- Rookie Coach Training, Tui Mein Schiff Cruise, 01/01/24
- Leadership/Management Training Certificate, Tui Mein Schiff Cruise, 01/01/18
- Gastronomy Allergy Management Certificate, Tui Mein Schiff Cruise, 01/01/17
- Food Safety Level-2, Tui Mein Schiff Cruise, 01/01/17
- Attitude & Behavior Training, Tui Mein Schiff Cruise, 01/01/17
- Crowd Management Training, Tui Mein Schiff Cruise, 01/01/16
- Hotel Basic Safety Training, Tui Mein Schiff Cruise, 01/01/16
- Health and Safety Education, Eight Days Hotel, İstanbul, 01/01/16
- HACCP, Chemical & Product Usage, Preventing Breakage & Loss, Food & Personal Hygiene, Ecolab, Muğla, 01/01/05
- Ministry of National Education Hygiene Training, Wyndham Grand Hotel Levend, Istanbul, 01/01/15
- F&B Concept & Decoration Training, Aldiana Fuerteventura, Spain, 01/01/03
- Beverage Standards Training, Aldiana Sarıgerme Hotel, Muğla, 01/01/04
- Wein Seminar Training, Aldiana Sarıgerme Hotel, Muğla, 01/01/03
- Orientation Training, Wyndham Grand Hotel, İstanbul, 01/01/14
- Bartender Academy Certificate, İstanbul, 01/01/07
- Conducting Successful Appraisals Training, Mövenpick Hotel, İstanbul, 01/01/07
- Food Beverage Alacarte Standards Training, Pegasus Resort Hotel, Antalya, 01/01/01
- Team Work Customer Happiness Training, Aldiana Sarıgerme Hotel, Muğla, 01/01/02
- Service Excellence Training, Aldiana Sarıgerme Hotel, Muğla, 01/01/02
- Kavaklıdere Wein Seminar Training, Karaburun Resort Hotel, Antalya, 01/01/99
- Hygiene and Sanitation Training, Henkel, Antalya, 01/01/96
- The Turkish Republic Utem Food Beverage & English Course, Istanbul, 01/01/92
Personal Profile - Description
Goal oriented and self-confident working style, effective planning and personal communication skills, creative intelligence and comprehension ability quickly.
Roles And Responsibilities
- Manning the restaurant bar
- Menu planning, costing
- Outlet promotions menu and activities planning
- Annual leaves planning
- Planning the Training of the F&B Department Trainer
- Ensuring Health and Safety Standards
- Ensuring the Food Safety System Standards
- Human resources management cooperation
Certification
Food Safety Level
Food Safety Level
Personal Hygiene& Contamination &Storage&Temperature Control.HACCP Principles&Pest Control&Bacteriology.
Software
Crunch Time
Mıcrosfoft Office
Additional Information
Gürkan Ozkan
Mürver Restaurant General Manager İstanbul Galata Port
Phone : +90530 328 28 98
Ozkan Tanc
Bar Manager Celebrity Cruises
Phone: +90538 414 82 69
ozkantanc@hotmail.com
Hasan Anıl Sagaltici
Provision Master Mein Schiff
Phone: +90 505 006 84 46
h.anilsagaltici@gmail.com
Mykola Lesyk
Assist.F&B Service Manager Mein Schiff
Phone:++38 809 76090662
mykolalesyk98@gmail.com
https://www.linkedin.com/in/yavuz-karadeniz-743756325?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B0yO6%2FahHR6K5g7sunOGhCw%3D%3D
Hobbies
"My hobbies include traveling, tasting different regional drinks and foods, and reading about and following the general cultures of different countries. I also enjoy doing sports and love keeping dogs
Timeline
Crısıs Managemnet and Human Behavıour (CMHB)
10-2028
STCW Basıc Safety Traınıng (HBST)
06-2027
STCW Crowd Management (CMAT)
01-2027
Roookie Coach Trainning
05-2025
F&B Beverage Manager
Tui Mein Schiff Cruise
01.2023 - Current
F&B Bar Manager
Hapag-Lloyd Cruises
01.2022 - 01.2023
F&B Beverage Manager
Tui Mein Schiff Cruise
01.2019 - 01.2020
F&B Bar Chef
Tui Mein Schiff Cruise
01.2018 - 01.2019
Food Safety Level
02-2017
F&B Bar Chef
Tui Mein Schiff Cruise
01.2017 - 01.2018
Bar Manager
Mövenpick Hotel Levend
01.2017 - 06.2017
F&B Bar Chef
Tui Mein Schiff Cruise
01.2016 - 01.2017
F&B Service Manager
Aska Group Eight Days Hotels
01.2015 - 01.2016
F&B Headwaiter
Wyndham Grand Levent
01.2014 - 01.2015
F&B Supervisor
Gile Restaurant
01.2013 - 01.2014
Hıgh School - Lıterature
Sarıyer Vehbi Koc Vakfı Liswesi
04.2011 - 01.2013
VIP Guest Service Manager
Antalya Peterhof Estate
01.2011 - 01.2013
Business Administration
Çeşme Neşe Apart Hotel
01.2011 - 01.2013
Bartender School Of Turkey
06-2007
Restaurant & Bar Manager
Ovid Club
01.2006 - 01.2007
Restaurant & Bar Manager & Asist F&B
Aldiana Club Sarıgerme Hotel
01.2005 - 01.2006
Restaurant & Bar
Aldiana Club Fuerteventura
01.2003 - 01.2004
Restaurant & Bar Supervisor
Aldiana Club Sarıgerme Hotel
01.2002 - 01.2004
Restaurant & Bar Supervisor
Pegasus Resort Hotel
01.2001 - 01.2002
Restaurant & Bar Captain
Saphire Hotel
01.2000 - 01.2001
Restaurant & Bar Captain
Club Karaburun Hotel Resort
01.1998 - 01.2000
Busboy, Bar Waiter, Bartender, Head Bartender
Vikingen Resort Hotel
01.1993 - 01.1997
F&B Trainee
Fuat Paşa Yalısı Hotel
01.1992 - 12.1992
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