Yassin Neza
Istanbul,34
Summary
Experienced Business Owner and Freelance Translator since 2017, specializing in global trade operations and multilingual communication (English, Kinyarwanda, Turkish, and Kirundi). Proven track record in expanding market reach, driving sales strategies, and enhancing client satisfaction. Skilled in negotiation, team leadership, and fostering cross-cultural connections.
Overview
11
11
years of professional experience
Work History
Freelance Translator & Interpreter
Freelancor
01.2017 - Current
- I provide expert language translation and interpretation services in English, Kinyarwanda, Turkish, and Kirundi, ensuring accurate and culturally sensitive communication. My expertise spans expos, factories, hospitals, and product sourcing in Turkey, where I facilitate seamless interactions between clients and local businesses.
- I specialize in onsite interpretation for patients from Africa in private hospitals across Turkey, assisting them in effectively communicating with medical professionals. My medical interpretation skills are backed by training from CENTER TEL PBO, a company based in the USA and El Salvador that provides professional translation services.
- Additionally, I help customers navigate dealings with manufacturers, offering over-the-phone translation when placing orders, and onsite interpretation during factory visits to ensure smooth transactions and clear understanding.
- Reliable, detail-oriented, and committed to excellence, I bridge language gaps and foster meaningful cross-cultural connections.
Sales Manager & Consultant
Dome Trans Logistics
Istanbul
04.2018 - 12.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Optimized trade routes for seamless global operations.
- Managed relationships with manufacturers, suppliers, and customers across Turkey, China, India, and Africa.
- Collaborated with marketing team to create promotional materials for target customers.
- Ensured import/export compliance, product distribution, and customer satisfaction.
East Africa Regional Manager
DUTTIP(Dunya Turk Ticaret Merkezi)
Istanbul
11.2013 - 06.2018
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic networks and marketing tactics.
- Collaborated with executive leadership to implement cost-cutting measures across the organization.
- Achieved high levels of customer satisfaction with effective scheduling and workload distribution.
Supervisor of Operations
KBS: Kigali Bus Services
02.2015 - 03.2017
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations
Education
High School Diploma -
GSSHYOGWE
RWANDA06.2018
Bachelor of Arts - GIS: Geographic Information System
ISTANBUL UNIVERSITY
Istanbul, Turkey06.2018
Skills
- Simultaneous interpretation,
- Customer Service
- Business planning
- Business Development
- Staff management
- Business Administration
- Project management
- Quality Assurance
- Purchasing and planning
- Negotiation and persuasion
- Relationship building
- Strategic decision-making
Languages
Kinyarwanda
First Language
English
Advanced (C1)
C1
Turkish
Advanced (C1)
C1
kirundi
Advanced (C1)
C1
Timeline
Sales Manager & Consultant
Dome Trans Logistics
04.2018 - 12.2019
Freelance Translator & Interpreter
Freelancor
01.2017 - Current
Supervisor of Operations
KBS: Kigali Bus Services
02.2015 - 03.2017
East Africa Regional Manager
DUTTIP(Dunya Turk Ticaret Merkezi)
11.2013 - 06.2018
High School Diploma -
GSSHYOGWE
Bachelor of Arts - GIS: Geographic Information System
ISTANBUL UNIVERSITY